Customer Ratings & Reviews

This battery back up is what I need to replace my 15+ year old one to keep me online.

The original delivered UPS failed right out of the box (F04 fault). Called APC and they sent me a replacement unit that has been working just fine.

Excellent product, Been buying APC products for years with no issues. Perfect way to safeguard my expensive electronics from power surges and brown outs.

It is so comforting to know our system is updated. Our old system was ancient.

Solid unit from APC. Pretty easy to install and works as described. Highly recommended to protect all your expensive equipment.

I have trusted APC for years and they have never let me down. Thanks APC

works perfect, expensive but effective, I have a high-end computer and I have more than enough

Excellent UPS for emergency power for computers, phone charging and household appliances.

This ups was great right out of the box. Plenty of outlets for devices and USB ports in the front are handy.

Although relatively expensive, its features surpasses the competition.

Definitely a must if you have electronics that you care about. power goes out and this thing kicks in right away. Giving me ample time to shutdown everything I have plugged into it. Panning on buying a second one soon for my game room.

Mine blew up in the middle of the night and sent sparks flying a few feet into the air. Luckily computer was off and there was nothing flammable nearby. If you google around, you'll find the APC decided to use parts that are well under spec on the battery output side. So they'll likely fail after warranty runs out (customer support for consumer grade products is poor). This is nowhere near the quality APC sells for commercial grade that they are known for.

Excellent product. I highly recommend buying this product

Easy to get operational. I particularly like the replaceable battery.

excellent product, its come in handy several times so far.

Purchased Sept. 2021. Started having issues with the unit when it was self testing, when it switched to battery, with a fully charged battery, it flashed bad battery and never switched back to AC. I know the battery is good, it does charge when the unit is reset. I am going to attempt warranty replacement with this unit and go for a different model. Normally APC has been great.

Product is fine Not delivered, on time as promised

DO NOT BUY! We had 2 units that caught fire within a couple months of each other. When we contacted the APC they said to mail the unit back for investigation. Somehow they lost the unit and didn't seem to care that a building almost caught on fire twice. Terrible customer service, terrible product. Do your research on other sites and you will see others with similar issues. Clearly APC knows this is happening and they are doing nothing about it. Clearly they don't care if people get hurt or if their house/office building goes up in flames.

Was working ok. Had once started beeping in the middle of the night. Just died after a month of use. Total garbage. Avoid!!

Historically APC a decent company. But unit failed in less than a month and Best Buy will not take it back (unless you purchase their extended warranty at time of purchase.)...Would give Best Buy and APC zero stars on this one.