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Customer Ratings & Reviews

$237.42

Customer reviews

Rating 4.7 out of 5 stars with 2987 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,987 reviews
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Just a little FYI, you have to take off the side cover and hook up the battery before you can use it. Never had to do that before, but it wasn't too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an APC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a proper UPS for my new Synology NAS. It may be over spec'd for just the NAS, Router, and one external usb drive, but I wanted compatibility, some reasonable battery power time, and integration with Synology's power settings. It's straight forward, well built, and of course APC is a leading and reliable brand. Setup was simple. Engage the battery as illustrated and plug in. It does have front usb charging outlets, but this unit stores away in an entertainment cabinet so they won't be used. Very satisfied with purchase. Among other information included in the display, the unit will provide an estimated battery up time on power failure based on the amount of draw from the devices you connect. It's kind of set and forget, but do monitor battery condition over time - they don't last forever ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a few times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units have saved me a bunch of times. I do video editing and can’t tell you how many times the power has gone out on me and these things saved my project. I love how long they run... they are high quality and worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the same quality as in years past

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is now two years old and has a 3 year warranty. I noticed earlier this year it was having trouble and would start clicking really fast when I would boot my desktop. Fast forward to two days ago when thunderstorms pushed through my area. All of my other battery backups did what they are supposed to do but this unit just stopped working and started squealing when the lights flickered displaying error code F02. I tried to reboot my machine but it wouldn't supply any power. Then I turned it off and back on several times before the F02 would clear off the display and then it would boot my machine. This is the pro version and cost more than the regular version yet the regular versions work fine while this pro model fell flat on its face. Since I need power to my desktop without fail I immediately purchased a new cyberpower sine wave unit to replace it. I searched the apc website for warranty claims but their chat feature is offline and Schnieder electric apparently is in India. This will be my last APC brand purchase.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our unit. I am sorry to hear that you are running into issues with our unit. At your convenience I recommend reaching out to an APCbySchneider support team for further assistance in resolving the issue. For fastest service click on the Get Help button in the bottom right hand corner. APC

  • Rated 5 out of 5 stars

    An Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many power problems where we live, so we have many UPSs. We have two of these, along with several others by APC. We have a UPS on our computers, TV, cable modem and routers. We also have some lights and Alexa controllers on UPSs. These 1500s are solid performers. We have had several power events since we installed these, including high voltage (about 145 Volts) when a local substation self destructed. All the APC units handled all the problems. We have one of these on our big TV that uses about 200 Watts and with it, we hardly notice when the power fails. The free PowerChute software is informative and helpful. I also very much like the front-panel display. It comes on automatically when there's a power problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy setup. Plenty of outlets. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Nothing bad happened. The product is worth its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice slick look to it worth the money to save your computer components

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    APC is good, but this unit has an issue

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had APC backup units for many years. I purchased this one just a few months ago, on May 5, 24. After returning from a trip overseas I could not get the UPS to turn on so I could resume the computers attached to it to working status. Looking at the APC website there is literally no way to submit for a warranty replacement. There were, however, many steps suggested to try. I did as they instructed, disconnected the battery, held power button for 5 seconds, reconnected battery, plug in UPS, and it did in fact turn on. However, if I were not a person comfortable with doing such, these steps would have been meaningless. No number to call, no way to report a problem on the website. In the future I will look at other brands. Disappointing in a company like APC.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We apologize for the inconvenience you experienced with your APC backup unit. If you need further assistance, please don't hesitate to reach out to our support team directly at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. Thank you for your understanding, and we hope to restore your confidence in our products and services. APC

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this now for months, and it works great. If the power goes off - it will keep my computers on long enough. I am grateful that I spent the extra money for this. Works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is heavy and bigger than I expected but I bought it online so I didn't know any better haha. I love it and I know if I have a power outage it will protect my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I use it to back up my entertainment system, modem, and routers when the power goes out, it keeps those things running for a decent amount of time, but gives you enough time to get everything shut down properly if the power will be out for a length of time also with brownouts that we have this works well on protecting the equipment from those types of power fluctuations as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping my cable modem working during outages. With just the modem plugged in it gives me an estimated run time of about 179 minutes or just about 3 hours which provides internet for the length of most of my outages. I have another one with the same size battery (different brand) that allows my home server time to shut off and last about 40 minutes with my server running which uses about the energy of a high end desktop so depending on the devices you have plugged in you can probably expect between those two run times. My only complaint was the battery compartment was kind of a pain to get popped on in the dark (bought it during an outage) but that's my only problem. Overall very happy with the device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC - Back-UPS Pro 1500VA

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable backup. 10 outlets + 2 USBs = power protection perfected. A tech lifesaver. Removable batteries for the tech savys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITN adjunct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery of my APC Back-UPS XS 1500 no longer held a charge after 7 years. I was going to replace its battery but when this unit went on sale, I decided to get it. It is slightly more compact than my old UPS. It also has 2 USB ports on the front which means that I don't have to use one of the power plug ports on the back to recharge my Phone. I will probably get a replacement battery for my old unit so that I can use it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new battery backup for a new server. Have always liked the APC brand. New slender design fit nicely under my desk. Much easier to read all features than my old model. No power outage yet to test but set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy helped me decide on this model. The item works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro UPS Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We had one that quit on us after a storm. Turns out it was undersized. This one handles the computer, monitor, printer and the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carried the load.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing great. Powering 2 custom desktop PC's , Plus 2 Printers. Cutoff the AC and the power and the UPS Pro 1500VA carried the load for 12 minutes. Long enough to shut down the PC'S CLEANLY. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First UPS, but seems to work great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First UPS, but seems to work great! The app that goes along with it (PowerChute) can keep track of power issues that occur within a week to upto 24 weeks -- which is nice to see if only to see if the UPS is doing its job when you're not around. You can also customize when, exactly, you want your PC to turn off in the event of it going on the battery, which can either be based on how long its been on the UPS or approximately how much time is left on the UPS, Even shows how much Watts of power is being delivered, which I imagine will be useful whenever I go and buy a new GPU (which are more power-hungry then the older ones, and you'd thus need to make sure the PC power supply is large enough).

    I would recommend this to a friend