Customer Ratings & Reviews

Had to replace an old unit and found this one for a good price. I have my TV, game consoles and AppleTV plugged into the battery backup portion. The USB-A and USB-C ports on the front if the panel are really convenient for charging controllers and other peripherals. Tested by pulling the power cable out if the wall and my systems remained online with an estimated runtime of about 19 minutes which is plenty of time to properly power down systems in the event of a longer outtage.

Like other reviewers have mentioned this unit has a very annoying chirp that goes off every 4-5 seconds. It's not any kind of UPS alarm. It's an electronic sounding high pitched chirp. Another reviewer described it well as a flash charging up. I can see how people may not hear it in a noisy environment. But I'm using this in a quiet home office. The reason for the 1 star: After a quick Google search I found that this noise is a common problem on early production units, serial numbers starting with 3B (my unit). APC is supposedly aware of the problem and units with serial numbers that start with 4B are fixed. Even though I just bought the unit, I called APC in hopes to have my unit replaced with the fixed model. The customer service representative I spoke with had no idea what I was talking about. She even went to speak with other team members to see if anyone heard of my issue. Even though the unit was fully charged, she came back suggesting it was the low battery alarm... Ugh... Since I just bought it, I just decided to take the unit back to BestBuy. I actually tried to find a unit on the shelf that started with 4B at BestBuy. All were old stock, starting with 3B. I returned the APC and purchased a CyberPower 1500VA backup unit. It cost less, and it works fine with no chirping. I've used APC products for years, I personally currently own 4 of their Smart-Ups. They were my go to battery backup company. Due to this unit and the lack of informed customer service I'm giving CyberPower a try. APC, it's fine to have a dud every once in a while. But inform your customer service to help current customers and get the bad units off the shelves. Obviously, there's a known issue with a few components you used. Don't keep selling the old units hoping customers don't notice.

Quick easy just what I needed System overload and this helped

I keep UPS on all my electronics in my office and with my home theater. We have power surges that have destroyed all kinds of stuff, and this was a replacement item after my prior device died after 10 years of age. It works great.

Very Easy to set up, have to connect the battery but it is clearly labeled and very simple steps.

I have this connected to my entertainment system. I love that it has the battery back-up as well. I have my security camera as well as my automatic pet feeder connected to it in case of power outages. It does seem to clean up the audio and video distortions a bit as well.

Great size and capacity for spouse’s sewing and embroidery machines. Electronics in them are sensitive so great protection and good soft shutdown time.

Great product! It really helps with all the power outages we have in Texas.

Product works like a charm. It integrates seamlessly with my computer and printer. I have peace of mind knowing me electronics are secure from electrical spikes and outages.

great backup up battery. easy to setup and operate.

I bought three of these to protect my electronics at my house. I have purchased over 6 of them in the past 3 years to ensure my high-end electronic products stay surge-free and have power when the AC goes dark. Buy one today, or two, or three!

I bought this UPS to replace an old UPS with a dying battery. When you unbox this UPS, you have to open the battery compartment, and connect the red wire to the battery, to get the UPS to function. I let it charge its battery overnight, before I plugged anything into it. Once you do this, the UPS works fine. --- I did have one weird problem - the UPS stopped supplying power (the UPS backup's generator never kicked in). The UPS would not respond to the ON/OFF button, which remained in the ON setting (even with the UPS unplugged). Like I said - weird. I managed to fix this problem by unplugging the UPS battery, waiting 15 seconds for the electronics to drain of power, then plugging the UPS battery back in again. The UPS has worked normally ever since. This problem has not reoccurred since I fixed it two weeks ago. Fingers crossed, hoping it was a one time glitch.

I needed an additional backup power supply for my computer equipment, in anticipation of rolling blackouts this summer. So far, the unit has not disappointed. Solid build quality and long battery life for a product of this size. Would easily recommend.

So easy to get battery all set and ups plugged in in a matter of seconds. Display does not always stay on and allows for you to see when need to, but stays dark so not bright at night. My home network stays running as long as cable is on.

Great product never had any issues with the other ones I have

A good unit. After 18 months of use it has performed great. It has kept my systems up during 6 very short electrical blips and also 2 less than 30 minute outages.

I have this as a backup fornky internet and my pellet stove ao i can then off the stove when the power goes out. So far it hasnt kicked on but at least i know its there when i need it

Have been using APC power conditioner and surge protection since 2008. Replaced the battery packs a few times. Decided it was time to upgrade the units. Old ones served me well as the nee ones will. Thanks APC for being there for my pcs 24/7!!

Works perfect for keeping up a pc and monitor to finish your work if you experience power issues.

You could spend twice as mich for the same battery backup in 1U rack configuration but its not necessary! Plenty of outlets for surge / battery and no need to pull it in and out of rack!