Customer Ratings & Reviews

I did not care to use the included installation disk. It works right out of the box just fine. I particulailly like the design of the unit. It seems to work very wellfor my use.

I have installed it and forgotten about it. Occasionally, I look at the reports that show issues and the times it jumped in to keep power going. Works like a charm. Good investment

Very unhappy with this APC-1500VA UPS. I've had it for 3 months and 1 day. A week ago it failed with an error code F02. No idea what caused the failure. I followed the recovery instructions, it ran for a couple more days, then the same failure code. Another reset, another 3 days and failed AGAIN yesterday. Just got off the phone with APC Service for warranty, they said the serial number I gave them was invalid so they wouldn't help me, and even if the serial number was valid, (I copied it off the serial number tag on the bottom,) the warranty period has now expired because it was received by me on Dec 30, 2025 and I've had it for over 3 months (1 day over). This is my FIRST and LAST APC unit. JUNK and only a 3 month warranty??? Doing a searching on APC 1500VA warranty says its 2 years!!! I wonder why the huge difference in warranty period??? Also, looked at negative reviews (I should have done this before the purchase) turns out the error codes F01 and F02 seem to be VERY COMMON and F02 may be accompanied with burning odors/smoke and damage to attached devices. So I have a unit that I wouldn't trust even if I could get it repaired. Maybe I can reuse the batteries since they are supposed to be new, but the rest of the UPS is worthless/trash. Good luck if you decide to buy one anyway and make sure your house fire insurance is up to date.

This equipment is a wonder, for the protection of computers.

I had this installed today and the installer was the one that recommended that I purchase this. He doesn't even work for Best Buy but this was his number one choice. A little pricey at 209.00 but he said well worth it.

[Employee of bestbuy] Very helpful and does what it needs to do. Always great when the power goes out

Replaced a very old SmartUPS that was limited in the its informational display and a boat anchor to boot. This Backup UPS Pro is slim, sleek, and comparatively lite weight, but packs all the needed clean power. The new digital display is loaded with a wealth of helpful battery runtime information to cycle through without the need for software. The display itself if crystal clear and easy to read from the floor given the slight inward angle of the display and the white lettering on black background. I have it keeping safely steady state most of my home office setup: several monitors, a home nas, networking equipment, and a chunky pc. Outlet count is more than what I had before, but a bit of a misrepresentation of the spec page as its a evenly split between battery backed plugs and line power plugs. Still, got all the critical devices into the right plugs with the increased count. The higher VA of this unit provides plenty of run time in it to get everything safely wrapped up should power ever go out. The ongoing battery replacement cost is much more reasonable over what I had before. Overall if you have a lot of devices that need to survive a power bump or need extended run without jumping to the much more expensive SmartUPS line, you can't go wrong with this model

Excellent backup for the price and easy operation for setup

This works really well with PCs that draw a lot of power especially when gaming. The only issues I have is the plugs are a bit close to each other and make it hard to fit some adaptors. In addition, the software is a bit outdated. I am surprised APC hasn't updated it in 10 years.

Replaced Failed UPS. When my Back-UPS XS 1500 failed I was able to seamlessly replace it with APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector. It was basically plug & play no issues.

Good price, battery backup with surge protection. We often have power surges and the internet goes out at our office. We now have more than 10 of these to guarantee we can continue working when this happens.

The only Back-UPS I will use. Very reliable, easy to set up. I especially like the replaceable battery feature - and the ease of installing the battery.

Love the product and the display in the front is very helpful. Great price also.

Nice battery backup for the price. Backing up a company computer.

This back-up/surge protector provides great protection for my computers, printer, and monitors when our house has unexpected lightning strikes during storms.

The product works perfect, thanks Best Buy for your great products and price

Bought this for when power goes out- truthfully, in CA it's not often that it happens, but when it does it can be just momentary. This provides the ability to carry on even with an outage. Because I only have my cable modem and wireless router equipment attached to it, I get quite a while before it runs out. Highly recommend it if you need.

Great great!!!!This is best choice. I love it!!!!!

[Employee of bestbuy] Easy to setup and great features. Was able to still use my setup to finish downloads during outage.

Working just fine for now, havent had a power outage yet so dont know about how good it really is or not. I could unplug it from the wall to test it but im not that curious.