Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3014 reviews
(3,014 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small companies with servers and to setup to phone lines in case a power outage.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing good so far, in the past I had used APC and then switched when I bought a new one and it blew the first day. This one so far has been doing what it should be doing.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and super efficient. Service at Best Buy is great!
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
What I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a nice job! No complaints. I do wish it was a little less expensive but it's still a decent value.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
no power lost - reset of tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in FL. and we get power up and downs. this gives me flat stable power. we do lose power for short pierids of time. so with a tv you don't lose power and have to restart.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS with a small case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great UPS with a good range of features. Takes up minimal space
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it can't be beat. Once power is restored everything powers back up as it should. This may seem simple to some but a lot of products do not have this feature and have to be manually turned back on.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to protect my son's computer from power outages and power surges. So far it is performing flawlessly. He and I feel much better knowing that his system and monitors are protected now.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a perfectly reliable CyberPower that I upgraded to this to give me better battery life and a higher VA. However, it's plagued by phantom issues to the point that you can literally type in the model and instantly find a reference on how to fix your problem. I have had it randomly start alarming in the middle of the night with an F error code that was "fixed" by simply turning it off and back on. Today it randomly turned itself and all my attached computer equipment off. Thinking the battery was dead (on a 2 month old unit) I looked up what green light meant and learned turning itself off is common enough that it was the first search for green light apc 1500. I had to unplug it and the battery, then plug both back in. It started right up and the battery was fully charged. So far it's been nothing but disappointing for what I thought was an upgrade over what I had. I've had large APC commercial units that suffered similar problems so this will be my last APC purchase for home use as well.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern.
F error codes encountered and any other issues encountered, you can refer to https://www.apc.com/us/en/faqs/FAQ000264323/.
There are many possible scenarios in which a Back-UPS product might drop or reboot the attached equipment. Below are potential problems ordered by commonness.
Equipment connected to the wrong outlets
Capacity overload
The Circuit Breaker tripped:
The UPS exhausted its available battery power
Connected equipment does not accept a stepped-approximated sine wave.
The power supply in your equipment is faulty and incapable of handling the transfer time of the Back-UPS product
Communication cable is attached but no APC management software is installed.
The UPS may be faulty
For a more detailed checking, please review https://www.apc.com/us/en/faqs/FA158811/
Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric.
Rated 4 out of 5 stars
Too heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to roll this up some stairs but it weighed too much.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Integrates with linux
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and it also integrates with linux easily - and can be synced up with multiple machines. Good to have if you leave your computers on all the time - can schedule a shutdown is power goes off.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
The Big Bat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is replacing a Cyber Power UPS that failed recently. APC Back-UPS are built much better IMO with better quality innards. And the monitoring software plays nicer with Linux.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UPS with lots of featutes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ths UPS is far better than the 2 others I have. It will last longer and has a USB-a and USB-c charging outlets.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Big surge protector and battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a big power strip that you plug into the wall that isolates your valuable computers from the harsh realities of the current world and electrical environment. Great runtime and an ok warranty. LAsts about 2 years.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
backup power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. needed one at the DAV for our security system.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Working fine so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say at this point. This replaced a 10 year old APC Back-UPS and the new one is doing its duty. It is a tiny bit smaller than my older one. My iMac sees the UPS as I would expect.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 4 out of 5 stars
backup power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dependable power when needed excellent quality, durable
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great way to clean up dirty power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup. Was able to track voltage issues with the software on a PC. Used to protect a CNC plasma tables controller from the utility companies poorly regulated power. Highly recommended.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Great and valuable product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and has already saved me 2x (power blips), and it has enough power to support all my devices.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friendRated 5 out of 5 stars
Powerful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always works great and gives extra 1-2hrs of electricity for all my Livingroom entertainment electronics when the power goes out. Cons: the battery has reduce life after about 5 years.
This review is from APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, LCD, 1 USB Type C + 1 USB Type A ports - Black
I would recommend this to a friend





