Customer Ratings & Reviews

A must have for any home office that can’t be down because of power outages.

Works good. Min had a issue after about 2 months and the company replaced it this is the 3rd I have owned first 2 are working just fine 3 years later

Had a power surge a few days ago. Not only did it protect my devices but it withstood the voltage surge.

Its It's a great Battery and brand, better than other brands.

I have been using these backups for years and haven’t had any problems.

Excellent for CPU that cannot afford untimed electrical shut offs.

Avoid like the plague unless you love loud noises. This things #1 priority is to make loud beeping and screaming at the worst times and the mute button is the most fragile thing on the product. I've taken an ax to one and another is in the yard right now beeping away. avoid this company unless you like sirens.

this is a product that I would not go without in our business.

Had this thing since Jan '22. Just had a power outage yesterday. While the system ran on backup power (just powering my internet router and mesh device) the unit produced some really bad smells during the ~2 hours it ran (like a burning/metallic/acid smell) that filled up my closed office room. I can't imagine that is normal since I've owned many other UPS and never experienced similar smells during operations. I wouldn't recommend this device, seems like a potential health/fire hazard. I'm replacing it with another brand.

This UPS gives off a low chirping sound every few seconds. I saw a response from APC claiming that it was a known issue and they had fixed it. My unit still has that. I contacted customer support, but got no help whatsoever. I was given a set of steps to do a self test. I realize that the CS reps have to follow a script, but if this is a known issue, do I really need to do these irrelevant steps? After doing the self test and getting a result saying everything is fine, the CS rep responded, "I am glad I have been able to resolve your issue ..." This issue has not been resolved and now I get no response from APC. I have many APC units now, but I can't see buying more.

Bought to use so won't mess up computer when power fluxes.

APC UPS's are the best. It will serve as backup in small IT cabinet

This APS seems to working better. The initial one purchases died less than a day.

Adequate for small computer. A bit underpowered for a gaming computer. Awkard battery installation , was better on older units.

Bought 2 of these to replace the older model and its a great upgrade.

You don't have to spend thousands, but it will save you thousands.

Undoubtedly the worst UPS purchase I have ever made! The unit failed twice in the first month, and of course it was after Best Buy’s very short return period. So I contacted APC. They told me to turn it off when I left the house. That’s utterly ridiculous advice for a UPS, the purpose of which is to keep power on. APC refused to honor the warranty until I threatened to write their corporate headquarters, and then they only agreed to send a battery. Never again will I purchase any APC/Schneider Electric products, and I will be very careful what I purchase from Best Buy.

This is a good product for decent size computer power requirements.

It’s okay to display how long you’ve owned this product.

Great product for our security system. Heavy duty and works great