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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,032 reviews
  • Rated 5 out of 5 stars

    Excellent product overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment! Have had multiple outages and this has kept my security system as well other electronic devices online till power returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim form factor, Ability to track data. Nice design!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great UPS device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and features but compared it to an AudioQuest power conditioner and the latter was noticeably cleaner WRT sound quality for my audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Business-Grade UPS with Curbside Pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has always been my "go-to" for UPS devices. It was great to find this product on the shelf at Best Buy and on-sale. Great product with local curbside pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I highly recommend , glad Bestbuy had in stock, needed it on the spot.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2. We appreciate the feedback. APC

  • Rated 5 out of 5 stars

    No problems so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sometimes it will flip on and off but nothing bad has happened yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have item...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to live in an area with regular lightening storms, and power fluctuations killed a lot of my electronics. Now, all of my electronics are plugged into one of these. And it has probably saved my gear dozens of times over the last few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have for electronics when your power is unreliable. We have frequent brown outs, flickering, and minor outages. These keep the tv and internet riding though without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable power supply. Switches on the second power is lost. Lights and computer never turn off. Only downside with the battery smell. I know it’s normal but still not a fan of that smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power supply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device to help everyone to keep safety about burning devices when the power is offline

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size for the 1500VA output and well labeled so makes it easy to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS for TV backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ups for a backup for the TV during power outages. Works well. Catches the oower fluctuations as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Back-UPS Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product!! Easy to setup, just connect the battery and plug-in. UPS/Surge Protectors are a must have for peace of mind. I have my PC, two monitor’s, Tv, Ethernet, and VR and the load capacity is no issue. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for a previous model

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ups died and brought down everything that was on the battery plugs. After researching a replacement, this is the one I chose. It has more battery plugs than the previous ups. So I feel better protected against a power surge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good UPS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts shorter than I expected. Without anything plugged in, the managing electronics of the device to run the back up battery down in 4-5 hours (can't remember exactly how many). You would think for a UPS the managing electronics would be closer to an open circuit so that all of the storage went to the items plugged into it. Does the job though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s a great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great for battery back up for computer and all other small devises

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Ooooo weee its heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it works i hope. Its heavy as sin though. I cant lift it so good.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction.

      This Back UPS Pro unit Net Weight is 25.1 lbs(US) (11.4 kg). which has electronic components including an internal battery.

      If you need additional assistance, you may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC

  • Rated 5 out of 5 stars

    Great UPS, does what you want it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would keep all of my computer equipment running during a brief power outage and this works very well. It won't keep things powered on for hours but nothing does that. This gives me the opportunity to shut things down normally if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest APC version Back-UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at many sites to backup electronics. APC is top notch and these have many good features. I love seeing how full the battery charge is and how large of a load I have plugged into the UPS, all on the front panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving Investments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to help protect a large apparel printer, pretreat machine and computer to run graphics! Makes worrying about storms a thing of the past. I would recommend this APC back up to anyone wanting to protect their electronic investments!

    I would recommend this to a friend