Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,032 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you from unexpected power cuts, comes with battery unpluged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect little ups

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for small server or gaming pc can run pc and 2 monitors for almost a hour, lacks expansion for add on battery capacity or it would be a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to install the battery connection first! After that, easy setup. Easy to read heads up display. Has a load indicator and voltage input. I have gaming console, tv, WiFi router, and sound bar connected and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great and serves its purpose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item so far performs as described with no issues. Item is easy to setup and use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    loud transformer noise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPS was making a very loud transformer noise - not acceptable

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for your interest in our products. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to the BN1500M2 model that have been cascaded to our technical support team. We assure that our units are being tested before they are released for sales. As long as this unit is handled following the instructions and used within its intended purpose, then everything should be fine. Now if in case of a failure, we also assure you that our skilled Technical Support Representatives shall be here to help troubleshoot and/or replace as necessary as this unit is covered with a 3 year warranty.


      We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST. APC

  • Rated 5 out of 5 stars

    Powers the office desk through an outage.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this unit to power my home office desk (computer, monitor, voip phone, network switch, Thunderbolt hub, etc) during an outage. It's quiet and keeps it all working without a hiccup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. Easy to use. Seems to be working. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It's a piece of mind knowing that during a power outage, I at least have a few minutes to save my work before it's lost on my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective Backup... hard to set up battery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.. already tested during a power outage. Unfortunately, the battery connections are difficult to install. Required some finagling to get attached and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surge Protector

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I have purchased. Protects my electronics as we get many power surges and I don’t loose data when the power goes out. Like the display on front…very easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for short power outage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this since the power tends to go out during big storms here in Texas. Its been great so far, even helps with the little flash outages that cuts the power just long enough to rest the clocks. This keeps the TV and Roku along with the Modem working for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My goto Battery Backup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does what it is supposed do, protect your computer or want ever you have connected. I have one of these on my internet modem and wifi to keep things active even when the power may go out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apc battery pack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff works well good price good value ..,,,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great battery backup!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These battery backups have saved our bacon and we havent lost anymore equipment since we started using on all Nabors drill rigs as they have frequent power outages with surges/drops in power constantly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the power goes out often in my neighborhood. I’m a freelancer, and rely on being able to submit my work no matter what happens. Using this backup power supply has saved me from many Deadline crises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 3D printing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for running backup power for my 3D printers. Works without issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it being a surge protection device that hasnt had a surge take place yet it's hard to give it a full 5 stars. No fault of the product, just circumstance. Although I will say the battery has been tested and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 1 out of 5 stars

    Lasts less than one year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two units failed in 12 months. Two completely different electrical systems and this is the only affected device at either location. First unit stopped holding a charge after 6 months. Second unit is fully locked up 9 months in. Green power light is on but device is fully unresponsive and no longer providing power to battery backup outlets. Now its essentially a massive paperweight surge protector. If you need a UPS, and dont want to spring for a rack mounted unit, id suggest avoiding this model. Clearly has serious issues.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We sincerely apologize for the issues you had with our BN1500M2. We definitely want to get this resolved for you and would ask that you contact our team at at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. Thank you for bringing these issues to our attention and for giving us the opportunity to resolve. APC

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the last UPS I owned. So far I am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have to protect your pc

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item to have to protect your pc and other sensitive components

    I would recommend this to a friend