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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,032 reviews
  • Rated 5 out of 5 stars

    More than worth the $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i went out and purchased this to protect my electronics, it's so.... dependable, great back-up to the power nightmares of bad weather striking lately...works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection For the Extreme

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great holds up to grid failures and power surges. highly recommed to protect your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great UPS for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older APC1500 UPS when a surge came down the line and zapped my desktop. This reminded me that you may still have the battery strength to keep equipment running, but protecting from surges is completely different. Make sure to replace your UPS at least every 3 years to avoid the possibility of surge damage!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    UPS review thing for gift card

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great keeps my pc on just long enough to save everything and properly turn off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ups

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my battery needs, only problem is the usb port in the front is very slow when it comes to power output

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Your mileage may vary

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worked great for two weeks - left the house after shutting down all connected devices and unplugging backup from the wall. When I returned, the UPS did not power up at all. I had to return it. This may have just been a defective unit, idk.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We're sorry to hear about your experience with our product. We would like to address this matter promptly. Please reach out to our customer support team with your details, and we'll work to make things right. We offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST. APC

  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing good so far, in the past I had used APC and then switched when I bought a new one and it blew the first day. This one so far has been doing what it should be doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it can't be beat. Once power is restored everything powers back up as it should. This may seem simple to some but a lot of products do not have this feature and have to be manually turned back on.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to roll this up some stairs but it weighed too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this to keep my modem, router and POE switch powered during outages and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no power lost - reset of tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in FL. and we get power up and downs. this gives me flat stable power. we do lose power for short pierids of time. so with a tv you don't lose power and have to restart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my son's computer from power outages and power surges. So far it is performing flawlessly. He and I feel much better knowing that his system and monitors are protected now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Integrates with linux

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and it also integrates with linux easily - and can be synced up with multiple machines. Good to have if you leave your computers on all the time - can schedule a shutdown is power goes off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good backup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Automatically switches to battery mode in a power failure and keeps several computers running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old batter back up with this same model. I had hoped it would have lasted longer but I like this model so I bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big surge protector and battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a big power strip that you plug into the wall that isolates your valuable computers from the harsh realities of the current world and electrical environment. Great runtime and an ok warranty. LAsts about 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too soon to review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its really hard to review something like this when the power has not went out since I got it. I plugged it in. And the green light came on...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small companies with servers and to setup to phone lines in case a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    backup power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dependable power when needed excellent quality, durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Big Bat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is replacing a Cyber Power UPS that failed recently. APC Back-UPS are built much better IMO with better quality innards. And the monitoring software plays nicer with Linux.

    I would recommend this to a friend