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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3033 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,033 reviews
  • Rated 5 out of 5 stars

    Power backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power backup to protect allmy electronics when the power goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working fine so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say at this point. This replaced a 10 year old APC Back-UPS and the new one is doing its duty. It is a tiny bit smaller than my older one. My iMac sees the UPS as I would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to clean up dirty power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. Was able to track voltage issues with the software on a PC. Used to protect a CNC plasma tables controller from the utility companies poorly regulated power. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great and gives extra 1-2hrs of electricity for all my Livingroom entertainment electronics when the power goes out. Cons: the battery has reduce life after about 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job! No complaints. I do wish it was a little less expensive but it's still a decent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC - Back-UPS Pro 1500VA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my needs. I am using as a back-up for an 85in TV, computer and high-end sound processor. I was concerned that it may overload, but not even close. I will be purchasing another soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up and does its job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will probably get a second one for the main bedroom ! This is perfect! My favorite part is the “clean” energy. In our older home the energy “fluctuates” so this product helps to not damage our expensive computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS with lots of featutes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths UPS is far better than the 2 others I have. It will last longer and has a USB-a and USB-c charging outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and super efficient. Service at Best Buy is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a wifi extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an unpleasant situation easy. Spoke to a tech who explained my problem, he gave me a couple of choices. I decided on an item and picked it up in less than an hour. A month later and all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS with a small case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS with a good range of features. Takes up minimal space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and valuable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and has already saved me 2x (power blips), and it has enough power to support all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC backup for O2 generator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for short power outages my mother was experiencing, works great so she doesnt have to switch to portable O2 during short outages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product in Sept. 2024 and it has been a considerable disappointment. I own 5 other APC UPS products and none have performed like this piece of junk. When an occasional power fluctuation occurs, the unit typically reports an F02 error and the battery does not take over. The unit's alarm sounds until the unit is unplugged and the power button is held down. After plugging the unit back into an active power outlet, and pressing the power button, the unit is back to normal operation. I do not trust this product and have wasted my money. From what I have read, this is a problem common to this unit. Schneider Electric should be ashamed.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused.

      The F02 is an error due to an overload state of UPS. It triggers and cuts off power to load to prevent thermal runaway. If removing load does not fix issue it is not advisable to power on UPS and it should be replaced.

      Make sure to check equipment rated consumption is not exceeding recommended load of UPS for this unit it is less than 900 W sustained and reactive power is 1500VA which it could not sustain for long. Please also allow buffer for in rush current for high powered power supply and inductive load.

      If load is low but fault does not clear possible cause is short circuit on load or internals of UPS or possibly component damage.

      This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST APC

  • Rated 5 out of 5 stars

    What you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard UPS battery backup. I always buy APC instead of the rocketfish or whatever best buy branded unit just due to the fact that its $30 more, and the dollar amount that I have plugged into it. Its not worth skimping on protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back-up, running a small server with 4 monitors, saved my work multiple times, i bought another one so everything on a back-up port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to be able to use my husbands hospital bed during power outages and hurricane times. So far it has been great and do exactly what we needed when we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. I am glad I bought this version because it is useful for any application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computers stay up and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a bunch of APC units. And each time we add a computer or an older APC unit reaches end of life, we buy a APC unit. Computers hooked to these units do not suffer power related damage or go off every time the power does.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple Units Never Worked Once

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my third unit now. I live in rural Montana so we experience frequent power outages. Every single time I’ve had a power outage, the unit has failed with a constant beep and F02 error. This is with a desktop PC and monitor connected, both in sleep mode when the outages have occured. So extremely minimal power draw. Schneider customer service replaces them quickly and happily but whats the point if the products are completely non-functional? I just want my money back.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused.

      The F02 is an error due to an overload state of UPS. It triggers and cuts off power to load to prevent thermal runaway. If removing load does not fix issue it is not advisable to power on UPS and it should be replaced.

      Make sure to check equipment rated consumption is not exceeding recommended load of UPS for this unit it is less than 900 W sustained and reactive power is 1500VA which it could not sustain for long.

      Check specifications of your desktop power supply to see how we can properly size a UPS that will work we have SmartUPS that can support more than 900watts sustained. You may need to redistribute load or unplug non essential equipment. Please also allow buffer for in rush current for high powered power supply and inductive load.


      If load is low but fault does not clear possible cause is short circuit on load or internals of UPS or possibly component damage.

      This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further or if you have questions. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST. APC