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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3033 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,033 reviews
  • Rated 5 out of 5 stars

    backup power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. needed one at the DAV for our security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10-year old APC XS 1300 was on it's third battery change, so I decided it was time to upgrade to a new model. So far it's worked perfectly and I like the upgraded design over my previous model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good UPS, don't use the data port

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this UPS over others for the gigabit data port. I thought it might protect my equipment from surges over ethernet. I have had some equipment to go out because of that. However, when I use the included gigabit data port, I experienced packet loss that was severe enough to prevent some of my equipment from working.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with our unit. Please reach out to an APCbySchneider support team at your earliest convenience so we can look into this issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 5 out of 5 stars

    I have the Power!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice packaging and features. Having the USB A and C onboard provides great options for space-savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top unit - great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit. seems to work flawlessly. I love the digital voltage readout. Provides peace of mind from spontaneous power loss. Highly recommend the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect. Does not make noise as some have eluded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hum noise. Research it before you purchase. Certain serial number lot set that was defective from factory happy i am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment in years. Talked about it for years glad we purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for workstation power. Power blips or outages no problem. This device keeps all the devices I need to keep work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System with 3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced a filed system for a medical office in Pinehurst. Gives a lot of great information, especially when trying to diagnose electrical issues. The ability to see and log the incoming voltage is a real benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, It works exactly when I need it the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power back-up for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these due to living in a power outage prone area. These are on all my sensitive electronics (modem, routers, switches, security cameras) and on all my TVs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage APC Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS! This unit lasted 63 days (conveniently just past the return period) and then kept failing. It would not work longer than ten minutes without the incessent beeping and showing failure codes while on A/C power. It would not recharge the batteries at all. Never had any power outages to affect the unit. I talked with the manufacurer's support and after troubleshooting efforts, they said to return it, but it was past the return window for Best Buy. I walked in and tossed it on the recycle desk and walked out. HUGE waste of time and money. Avoid this model from APC!!

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty in case there is a hardware problem. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or for the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 5 out of 5 stars

    Best in Electronics Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPS is a product I have used for decades. It always outlasts it’s published life and keeps our electronics safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have but not need

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for preventing a bad surge or outage when playing. Works flawlessly without heat issues and comes with a nice inspection that happens recently before purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very useful and proud of the decision to purchase I would recommend to all thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power backup for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and config. Good backup power source for home communications equipment. Keep your internet modem, wireless router and PC powered in event of power outage or other needed devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power at all times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the work from home stuff going on, I cannot go without power. MS Team meetings; Skype meetings; Zoom meetings; I need to know I am up and running without interruption.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality UPC, not not sine wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this but quickly returned it as I was confused and thought it was the similar BR1500MS2 sine wave version that I saw on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surge protector

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a must have. This protects you’re equipment, this is like having warranty on you’re equipment, if you’ve spent thousands on you’re equipment than buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important Item for home Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item serves its purpose. I have my OLED TV, my home theater system and my XboX Series X connected to it and it has delivered. Protecting all devices from power outages.

    I would recommend this to a friend