Customer Ratings & Reviews
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Customer reviews
Rating 4.7 out of 5 stars with 3033 reviews
(3,033 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
APC has great protection for your components!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many APC products over the years. Currently running 3 Back-UPS for computers and 2 SurgeArrest for home theater components. All APC product are built well and do their job 24/7!
I would recommend this to a friendRated 5 out of 5 stars
APC UPS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for peace of mind during short power outages or power fluctuations. Would certainly purchase again, as most recent purchase was our third one.
I would recommend this to a friendRated 5 out of 5 stars
Excellent so far, completely quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike some other reviewers, I have had no problems with noise for this unit. Completely quiet, I bought a second one which is the best recommendation I can offer...
I would recommend this to a friendRated 5 out of 5 stars
Handles the power
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the son in law since he does gaming and the other units out there just couldn't handle to beefy power requirements.
I would recommend this to a friendRated 5 out of 5 stars
Backup needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started work from home recently and it was important to have a backup power source to give me extra time for saving important work. This item meets my needs.
I would recommend this to a friendRated 5 out of 5 stars
APC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery back up. Absolutely no complaints!!!
I would recommend this to a friendRated 4 out of 5 stars
Good UPS for non critical needs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good UPS for non critical needs. I am using it at home and don’t want to spend the money to buy a great UPS.
I would recommend this to a friendRated 5 out of 5 stars
Works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to read display. Second one of this type I've had, no complaints.
I would recommend this to a friendRated 5 out of 5 stars
UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS has more than enough backup capacity and the iniyial startup is simple. Worth the money.
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent. Supports my gaming desktop. I like the software that to run the UPS, it works well and has a lot more detail than the CyberPower software.
I would recommend this to a friendRated 5 out of 5 stars
Great Back-UPS for Work From Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great to keep modem, router, laptop and 2 monitors going during a power outage. Easy to setup and get all equipment working. Plenty of receptacles - 5 surge and 5 w/surge and backup. I've always bought APC for standby power. Best Buy also matched better price from Office Depot.
I would recommend this to a friendRated 5 out of 5 stars
Great entry level UPS, perfect for most homes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little entry level unit. Have used APC products for years and have always found them to provide excellent service.
I would recommend this to a friendRated 5 out of 5 stars
I prefer this APC unit over my Cyberpower one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this UPS for a few months but it did transition over to the UPS power on 2 occasions in a smooth manner - no hiccups!
I would recommend this to a friendRated 5 out of 5 stars
Great power back up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product. Lots of room to plug in various sized plugs. Love the front usb plug ins in front. Display is great.
I would recommend this to a friendRated 5 out of 5 stars
Professional quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great investment. Working from home this makes sure my internet and computer keep working for a couple hours even if the power goes out.
I would recommend this to a friendRated 1 out of 5 stars
Dont buy at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working just after 1 month of purchase. Best Buy cannot honor the exchange and any Greek repair would void the warranty. There is no point buying the product at Best Buy when APC itself is selling the similar product for same price
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to share your feedback. We’re sorry to hear that the product stopped working shortly after purchase and understand your frustration with the situation.
The unit is backed by the manufacturer’s warranty, and to ensure that coverage remains valid, repairs or replacements must be handled directly through APC by Schneider Electric rather than third‑party repairs. While Best Buy’s exchange window has passed, Schneider Electric’s technical support team can assist with troubleshooting and, if the issue is confirmed as a defect, provide warranty service options.
We strongly recommend reaching out to Schneider Electric Technical Support so they can review your case and help resolve the issue as quickly as possible. This warranty support applies regardless of where the product was purchased. We appreciate you bringing this to our attention and value your feedback.
Rated 5 out of 5 stars
Great name brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works well. At first I purchased another brand and it wouldn't even turn on? Returned it and purchased this and no problems.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product, works like a charm and very efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great battery back up for the office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great battery back up for the office. My office had a few power outages last week and my screens and computer were still on and I was able to keep on working.
I would recommend this to a friendRated 2 out of 5 stars
1 out 3 APC UPS units wont turn on
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty.apc.com website has been down and I can't find any other way to make a claim on one defective unit? Purchased 3 and 2 out the 3 I got are working so far.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
We do apologize for this. We would like to recommend to please either feel free to contact us at 1-800-800-4272 or chat with our technical support representatives. Our chat link can be found in our support page
https://www.apc.com/us/en/support/





