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Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,996 reviews
  • Rated 5 out of 5 stars

    High quality UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked APC UPSs. This model is really nice with the LCD display and readout options. Definitely recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where i live we have tons pf outages , this item lets me work through them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Back up at lake

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC - Backup Battery Pack works great when I have roaming blackouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice UPS System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the event of a hurricane and the generator is out we have a few hours of internet and cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reserve power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough power to finish the job when the power goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency Backup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emergency Back up for my Sons computer for School plus his PS4 while playing to save game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it kick in several times as I live in the mountains with more than average power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, simple operation, good ergonomics, highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC_UPS_Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC is awesome, and BB Tech support is just right if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performed as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Has allowed for controlled shut down during infrequent power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and very dependable. Lost power 3 times since purchase and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best service online, I found them very compliments, the order came the day they said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great APC quality and I especially enjoy the USB charging feature at the front of the casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid build quality feel more secure now with its protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC, UPS...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is necessary -- I live in an area that is prone to power issues of one kind or another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, small form factor is perfect for our use case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been good. Love the convenience of USB C port on the UPS to charge my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product! Works as expected. Well built. Nice set of features. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to power a PC at a location nearly 200 miles from home because I would not be able to get to it quickly if there was a power failure even though the location has underground power that rarely fails. I have not visited the site in weeks and it still seems to be up. The power rating is far above the anticipated load but it is worth it if you would have a hard time getting on site quickly in the event of a power failure. I usually use the smaller APC systems for indivadual loads and I have had great success with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS, already have saved equipment plugged into it due to brownouts in the area.

    I would recommend this to a friend