Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 6165881
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
dependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and very dependable. Lost power 3 times since purchase and works great.
I would recommend this to a friendA little more space on the Plug location
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong power and management. Plugs on back too close for most fat plugs on devices today. Bought a pack of short extenders to make it work even better.
I would recommend this to a friendAPC, UPS...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This box is necessary -- I live in an area that is prone to power issues of one kind or another.
I would recommend this to a friendWorth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great APC quality and I especially enjoy the USB charging feature at the front of the casing.
I would recommend this to a friendPerformed as expected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. Has allowed for controlled shut down during infrequent power outages.
I would recommend this to a friendGreat UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, simple operation, good ergonomics, highly recommended!
I would recommend this to a friendUsed 3x and now doesn’t turn on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with “quality assurance” receipt taped to the side of it. Not sure if this is standard but the tape was yellowed like it was from decades ago…which was a red flag to take it back. A few months after getting it, I used it during a black out for like 5 min and I thought it was weird that I had so little juice remaining, despite fully charging it just a couple days prior. Second red flag. I took to my daughters grad party to use for end of year slideshow that I worked endless hours making perfect. Had just charged it a couple days before so I knew I was good to go. Wrong. I hook it up and it lasted a whopping 12 mins. I was (& still kinda am) devastated. Third red flag. Finally, a week ago I go to start it and it and it doesn’t turn on. So I plug it in and it still didn’t turn on. Here I am a year out haven’t used it more than 3x and it’s essentially trash.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please take note that Back-UPS Pro comes with a 3yr warranty. We strongly suggest that you contact us at https://www.apc.com/us/en/support/ so we can diagnose the issue and a possible warranty replacement if needed.
APC_UPS_Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.APC is awesome, and BB Tech support is just right if ever needed.
I would recommend this to a friendPeace of mind
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product! Works as expected. Well built. Nice set of features. Highly recommended!
I would recommend this to a friendLove this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been good. Love the convenience of USB C port on the UPS to charge my phones.
I would recommend this to a frienddo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Junk does not work after the first start. Tried four units, all the same failure.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very solid build quality feel more secure now with its protection
I would recommend this to a friendGreat UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great UPS, already have saved equipment plugged into it due to brownouts in the area.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost power last week and was happy to have th APC Back up system for the TV so we could catch our favorite shows.
I would recommend this to a friendGreat back up battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to power my pc incase the power goes out. Highly recommend it to any pc users
I would recommend this to a friendExcellent backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, small form factor is perfect for our use case
I would recommend this to a friend2nd one I own to protect my systems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one i have to protect my primary game system as well as my media center.
I would recommend this to a friendAPC replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection product but doesn’t last as long as it should. Have to replace unit all too often. Not too cost affective for value. Needs to able to replace batteries at a reasonable price instead and being told by APC to replace unit each time.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having issues with our UPS. The UPS would come with a 3 year warranty period please do not hesitate to reach out to an APCbySchneider support team. Generally the internal battery will last around 3 to 5 years as well before it would need replaced.
Nice UPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice back-ups for the money. Works great. It is quiet when is on, no problem so far. I would recommend it.
I would recommend this to a friendHigh priced but worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With protection for power, phone and cable connection and a battery life long enough to continue working saving and shutting down, this was the perfect choice for my 27” imac
I would recommend this to a friend