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$189.99
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Comp. Value: $219.99

Customer reviews

Rating 4.7 out of 5 stars with 2983 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,983 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working GREAT just as expected. I am very happy with the item!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit - easy to set up and I love the slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS that is easy to use. The screen on the front makes it easy to see how much battery is left at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Great UPS for a gaming PC setup

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power through put for my gaming PC and Monitors without any issues. Battery last long enough for me to save what I am playing and shut my PC down!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No more worries, our equipment is covered!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact in size but carries a large amount of equipment. This took the worry out of electrical storms and power outages, now all of our equipment stays up long enough for the generator to kick on and we don't lose anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running out of the box easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace a 5 year old failed cyber power unit that decided to quit on me and fail a battery swap I tried to conduct. This unit was simple enough to setup and I had it up and running and in place within minutes of unboxing. No issues turning on and getting online to protect my home entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Backup!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to install and worked well right out of the box. My house has lost power a few times since installation, and this backup has kept things running smoothly. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Value at Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock steady performance, built tough and light enough for the top of the desk. Easy to read instructions and phone-tech support. This APC back-up has kept me up and running without even a screen flash or temp log-out. Been through many power downs and APC does what it says it will do! A must-have all the way around. Easy to operate menu-screen and flawless operation for going on a year now...

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Good Safety package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS for protecting my TV and sound system. Don't use it to run them long. Just to allow an orderly shutdown while protecting against brownouts, spikes and power outages. Lasts at least 3 years. Cheap protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to do. I bought this APC battery backup to protect my desktop computer, modem, and router at home, and it’s been solid so far. Setup was straightforward, the display is clear and easy to understand, and it gives peace of mind during brief power flickers and outages. I haven’t had any issues, and it feels well built and reliable. It’s a battery backup — it works as intended. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Nice UPS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything its supposed to. Battery life is good and it has a nice LCD screen for changing settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top notch battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After four power outages one week, I decided to quit putting off reinvesting in a battery backup for my equipment at home. They function as a battery backup and surge protection. Good surge protection is a cheap insurance when it comes to high end electronics. This is about the highest end UPS you can get in store. APC is in my opinion the best brand on the market when it comes to UPS. I've have dealt with them for a few decades now. A few other brands may be cheaper but they don't have the same level of quality and this is one of those things that you really don't want to skimp on. The unit itself has what are basically two 12 volt 1.7 amp batteries in it. These need have an instruction sticker removed and one terminal plugged in after unpacking the device. This is pretty easy in that the side slides off and then back on once connected. This doesn't require any tools to do and only needs to be done the one time. Once the battery has been connected you are ready to plug it and your devices in and go. The device itself has a LCD display and can be manually cycled through a handful of displays showing voltage output, load, and estimated battery life. It also allows the power outage alarm to be muted and remembers its state from one outage to the next (This feature is a God send) the display also goes dark (sleep) after a while which is nice so it's not visually distracting. We bought a few of these including one of these for my elderly mother's motorized reclining chair since it's almost impossible for her to get out of the chair when fully reclined should the power go out. We plugged her chair, cell phone charger, tablet charger, and landline cordless phone base station into one of these so I dont have to worry the next time the power's out for her. She'll be able to go up in down in the chair way past most outages now. The time remaining on battery backup on these is a best guess by the unit and is based on current load and the charge left. Without anything pulling juice from it the display will read something like 347 mins. With my desktop PC, a roku, soundbar, and a 55" TV it looks like I'll get between 30-45 Mins. Certainly more than enough to make it through any blips or short outages. So far I've been very pleased with these. They are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, respond to what I buy it for, excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Backup Power Unit!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 8 months ago. Gaming PC, 3 Monitors, and a direct drive steering wheel attached. Been through several power outages amd performed flawlessly everytime, giving enough time to properly shut down equipment. Setup was a breeze as most backup power units should be. Perfect for home use. We use APC in our data center at work, and this is as well made as that high end equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect solution for the power outages we have been having in our area. It gave top performance and peace of mind knowing my devices had an extra layer of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd

    Rated 5 out of 5 stars

    Great for high power desktops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this model years ago to support his gaming machine. I just built myself a new machine and got one to support it. Plenty of outlets, properly spaced. Love the front panel readout. Easy to set up, easy to use, and provides enough power for a safe shutdown in case of power outage. APC is the leader for a reason. This unit does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Almost two hours of back up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will provide me approximately 97 minutes of back up for my security cameras and network equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    UPS Battery Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, plenty of items in stock. Easy to set up, perfect for a small network infrastructure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very Easy to hook up and has worked very well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Back up device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great to connect your Wi-Fi all of your devices and when there’s a power outage you still have power to continue doing your work because it runs on the battery I mainly bought it just in case there was a program power outage and I needed to do schoolwork However, I have noticed that my devices are also protected and they seem to work better.

    I would recommend this to a friend