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Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,996 reviews
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC Back-Ups UPS is good value for the money. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UPS works great as expected. I have always trusted APC for protecting expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with an older phone systems and power outages, this has resolved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great during power outage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two power outages since we bought it, and it kept out satellite and television powered up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up for the APC Back-UPS Pro 1500VA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used APC uninterruptible power supplies for many years. I bought the APC Back-UPS Pro 1500VA when my last one died. It was easy to set up. I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good solid computer. Will purchase more of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup! We are using this for a Business and it works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I really like that the battery is replaceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good connectivity; uses windows 12 server service already onboard;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled power outage as expected. Handled several power surges as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recomend this product for safety issues during storms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS for my small business server if outage doesn't last longer than 0.5h.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer backup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup piece of equipment and has been used when power went out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old APC UPS died after 16yrs. of service. This purchase was a "no brainer"...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the maintenance guys at work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the APC up so the guys that work with me could have a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid item. works great...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is supposed to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 3 months. Communicates with my PC. Quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it. give me 45mins to keep my servers up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, in love with my shop. Recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD AVOID THIS UPS. The whole point is to protect something in the event event of a power outage. I've had one computer plugged into this unit. We had a period with some very brief power interruptions, sometimes lasting less than 5seconds. At least three times, the UPS displayed an F02 error. Twice, the alarm blared continuously, could not be silenced. After the final event, I was able to silence the alarm, but could not shut off the UPS, i.e., holding the power button did not shut it off. The only solution was disconnecting the battery. What is really maddening is that, after the last power outage, my computer now will not boot. Coincidence, or related to the UPS performance? I'm leaning to the latter. I've had the UPS for only 3 1/2 months. I expected a "plug it in, and forget it" type of product. Instead, it appears to be a product that needs to be babysat. I will contact customer support, but I'm not impressed with their responses I see here

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are sorry to hear about your experience with our product. In order to best serve you, we offer phone and chat services through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC