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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3034 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,034 reviews
  • Rated 5 out of 5 stars

    Great for your Peloton when the lights go out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my Peloton and it works as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big or stay home

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a powerhouse rig and this unit is the best. It handles everything that I throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves the purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually liked the previous style better but this one certainly does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to save your electronics from power problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power was needed for my LG Oled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. My smaller apc was beeping when it couldn’t supply enough power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS 1500VA- EXCELLENT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Back-UPS for a small office, server or home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty unit passed Quality Control?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it back after a month because it was making a horrible smell - the battery was releasing some kind of gas. Really annoyed that this unit passed all their QC (it came with a slip proving it) yet was still faulty. Customer support was helpful but how bad does a product have to be to fail within a month? I have my doubts as to whether these things are designed to last.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We deeply apologize for the inconvenience and we wish to notify you that all interactions has been documented and has been reviewed. These failures has all been noted and will be of help for continuous development of our products.

      Please note that replacement models has not exhibited the same issues. However, we still encourage all to report to us any faults or failures for us to act on them accordingly and replace as seen necessary at 1-800-800-4272 or chat with our Technical Support representatives. APC

  • Rated 5 out of 5 stars

    Best UPS in class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best UPS on the market with a 1500 power rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look good, sleek, modern. Lasts for years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From years of trying other brands I’ve decided that APC is the best brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC 1500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new version of the 1500. I like APC. Tend to get 3 years out of the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UPS works great as expected. I have always trusted APC for protecting expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Connections

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product as it has many ports to plug your equipment into,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i love it! I bought two of thees!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great during power outage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two power outages since we bought it, and it kept out satellite and television powered up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with an older phone systems and power outages, this has resolved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC Back-Ups UPS is good value for the money. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS. It is my second APC UPS and so far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but trouble with this one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased The APC 1500VA about 6 months ago and it has had a ton of issues. I am a Best Buy Total Tech Member and I incorrectly assumed this item was under their protection plan. So when I took it in to Best Buy they said that they could not replace it and I had to go through the manufacturer's warranty, which is irritating because this is the only reason I bought this item through Best Buy. I could have saved money and bought from a competitor. The issues I have had are: 3 times the UPS has stopped allowing things plugged in to turn on (I had to unseat the battery and re-seat it for it to start working again), then there was a power outage and instead of using the battery it acted like a surge protector and everything just shut off, and now the UPS will not connect to the app anymore. This item is normally highly rated, so I could have just got a dud, but I pay the premium for what should be high quality items to avoid having to use manufacturers warranties.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2. We appreciate the feedback and I apologize that you had some hard times with the unit. Please confirm the loads connected to your UPS and make sure that the total power draw of them does not exceed the 900 watts capacity of the UPS. Moreover, please make sure that your critical loads are also connected to the Battery+Surge outlets for them to get battery back up power in case of power events. For further assistance, you may also contact us via chat or phone regarding this matter. APC

  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup! We are using this for a Business and it works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good solid computer. Will purchase more of them.

    I would recommend this to a friend