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Customer reviews

Rating 4.7 out of 5 stars with 2998 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,998 reviews
  • Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, in love with my shop. Recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD AVOID THIS UPS. The whole point is to protect something in the event event of a power outage. I've had one computer plugged into this unit. We had a period with some very brief power interruptions, sometimes lasting less than 5seconds. At least three times, the UPS displayed an F02 error. Twice, the alarm blared continuously, could not be silenced. After the final event, I was able to silence the alarm, but could not shut off the UPS, i.e., holding the power button did not shut it off. The only solution was disconnecting the battery. What is really maddening is that, after the last power outage, my computer now will not boot. Coincidence, or related to the UPS performance? I'm leaning to the latter. I've had the UPS for only 3 1/2 months. I expected a "plug it in, and forget it" type of product. Instead, it appears to be a product that needs to be babysat. I will contact customer support, but I'm not impressed with their responses I see here

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are sorry to hear about your experience with our product. In order to best serve you, we offer phone and chat services through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC

  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is my second one. Good to have should power go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second APC UPS I have purchased. Very well built and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivered quickly. My husband was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for our home office since our older one blew up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is awsome,its really powerfull,the best i could get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another happy purchase.. will keep coming back to APC..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for short term power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to keep lights on when power goes out. Works great with LED lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a home camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful enough to run the NVR and 6 POE cameras for atleast an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC are the better choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that APC is better than Cyberpower over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery backup unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit appears to be working well and provides adequate voltage and power protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product for the money !!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the money !!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Equipment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extraordinarily equipment. Will recomend to my Friends!!!Five Stars ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE APC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always trust my tech to APC surge and battery backup units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery backup for a small office environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product s very useful. I use it for my businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This UPS works great,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last APC UPS lasted 10 years just hope this one lasts the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS works as intended, and was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of these a must have so you can keep working when the power goes out.

    I would recommend this to a friend