Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 6165881
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
Great backup power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for keeping the home electronics going when the power goes out.
I would recommend this to a friendI got two of them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an old one and got a second one. It's a good product
I would recommend this to a friendDisappointing and unusable – constant F02 Error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this APC UPS surge protector with battery backup a month ago, hoping for reliable power protection and backup, but it has been nothing but a disappointment. Every time when there is power outage(even for a few seconds), I get an F02 error, which makes it completely unusable. I’ve followed troubleshooting steps, but the problem persists. For a product that’s supposed to safeguard my devices and keep them running during power outages, this constant failure means it’s not fulfilling its primary purpose. Instead of peace of mind, I now have the headache of dealing with an unreliable UPS that shuts down unexpectedly. I expected better from a brand like APC, but sadly, this has been a waste of money and time. I cannot recommend this to anyone looking for dependable surge protection and power backup.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We do apologized for the inconvenience. May we request you to please contact our tech team so we can help you getting the accurate resolution you deserve?
https://www.apc.com/us/en/support/
Thanks and have a good one.
APC is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC is great...use them for all my work pc's......
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent item for the price. I would buy it again.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Run down to Best Buy tight now and grab one
I would recommend this to a friendGreat Battery Backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its It's a great Battery and brand, better than other brands.
I would recommend this to a friendPlug and play has a long run till
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these backups for years and haven’t had any problems.
I would recommend this to a friendHit or miss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Min had a issue after about 2 months and the company replaced it this is the 3rd I have owned first 2 are working just fine 3 years later
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. We appreciate the feedback and for your loyalty with our products. We hope you continue to consider APC by Schneider Electric for your power protection needs.
Excellent Gamer CPU Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for CPU that cannot afford untimed electrical shut offs.
I would recommend this to a friendBattery back up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good power good back up time if you need a back up this is your buy
I would recommend this to a friend- Cons mentioned:Noise
Best inappropriate noise maker ever. Hate it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid like the plague unless you love loud noises. This things #1 priority is to make loud beeping and screaming at the worst times and the mute button is the most fragile thing on the product. I've taken an ax to one and another is in the yard right now beeping away. avoid this company unless you like sirens.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2 UPS. The device's audible tone / alarm was made that way so it may caught the attention of users and address whatever the alarm is accordingly. You may always choose to have the UPS on mute, however, critical events like UPS error or Low battery condition would still be audible. Please contact us via chat: https://www.apc.com/us/en/tools/chat/ or phone 800-800-4272 if you need further assistance.
valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a product that I would not go without in our business.
I would recommend this to a friendThumbs up for UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for any home office that can’t be down because of power outages.
I would recommend this to a friendDO NOT BUY THIS!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Undoubtedly the worst UPS purchase I have ever made! The unit failed twice in the first month, and of course it was after Best Buy’s very short return period. So I contacted APC. They told me to turn it off when I left the house. That’s utterly ridiculous advice for a UPS, the purpose of which is to keep power on. APC refused to honor the warranty until I threatened to write their corporate headquarters, and then they only agreed to send a battery. Never again will I purchase any APC/Schneider Electric products, and I will be very careful what I purchase from Best Buy.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We're sorry to hear about your experience with our product. We would like to address this matter promptly. Please reach out to our customer support team with your details, and we'll work to make things right. We offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST.
Great for power outages.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use so won't mess up computer when power fluxes.
I would recommend this to a friendUPS produces bad smells during battery operation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this thing since Jan '22. Just had a power outage yesterday. While the system ran on backup power (just powering my internet router and mesh device) the unit produced some really bad smells during the ~2 hours it ran (like a burning/metallic/acid smell) that filled up my closed office room. I can't imagine that is normal since I've owned many other UPS and never experienced similar smells during operations. I wouldn't recommend this device, seems like a potential health/fire hazard. I'm replacing it with another brand.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to this unit and in case something like this arises again to any of your APC by Schneider Electric products, please contact us immediately for assistance. We hope you consider APC by SchneiderElectric for your power protection needs again in the future.
Holds up to surges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a power surge a few days ago. Not only did it protect my devices but it withstood the voltage surge.
I would recommend this to a friendIt's APC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC UPS's are the best. It will serve as backup in small IT cabinet
I would recommend this to a friendPerfect UPS for Small Businesses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't have to spend thousands, but it will save you thousands.
I would recommend this to a friend