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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3034 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,034 reviews
  • Rated 5 out of 5 stars

    For a home camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful enough to run the NVR and 6 POE cameras for atleast an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery backup unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit appears to be working well and provides adequate voltage and power protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better get it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very important part of your small office ot personal use. The product is great. It will protect your computer in the evwnt of power outage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC are the better choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that APC is better than Cyberpower over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product for the money !!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the money !!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Equipment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extraordinarily equipment. Will recomend to my Friends!!!Five Stars ⭐️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD AVOID THIS UPS. The whole point is to protect something in the event event of a power outage. I've had one computer plugged into this unit. We had a period with some very brief power interruptions, sometimes lasting less than 5seconds. At least three times, the UPS displayed an F02 error. Twice, the alarm blared continuously, could not be silenced. After the final event, I was able to silence the alarm, but could not shut off the UPS, i.e., holding the power button did not shut it off. The only solution was disconnecting the battery. What is really maddening is that, after the last power outage, my computer now will not boot. Coincidence, or related to the UPS performance? I'm leaning to the latter. I've had the UPS for only 3 1/2 months. I expected a "plug it in, and forget it" type of product. Instead, it appears to be a product that needs to be babysat. I will contact customer support, but I'm not impressed with their responses I see here

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are sorry to hear about your experience with our product. In order to best serve you, we offer phone and chat services through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC

  • Rated 5 out of 5 stars

    LOVE APC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always trust my tech to APC surge and battery backup units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of these a must have so you can keep working when the power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing old 1500VA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old existing 1500VA unit. Plugged in without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery backup for a small office environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This UPS works great,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last APC UPS lasted 10 years just hope this one lasts the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product s very useful. I use it for my businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS works as intended, and was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A temporary solution until Tesla's Power Wall 2 comes down in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery protect two of computer I feel more comfortable and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do like all the other APC products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ups worked grate for 2 months. I am using it as a backup p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this product. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older style. Really like the new style x as d display

    I would recommend this to a friend