Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 6165881
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
Battery back up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good power good back up time if you need a back up this is your buy
I would recommend this to a friendExcellent Gamer CPU Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for CPU that cannot afford untimed electrical shut offs.
I would recommend this to a friendvaluable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a product that I would not go without in our business.
I would recommend this to a friendStill Haven't Fixed the Chirping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS gives off a low chirping sound every few seconds. I saw a response from APC claiming that it was a known issue and they had fixed it. My unit still has that. I contacted customer support, but got no help whatsoever. I was given a set of steps to do a self test. I realize that the CS reps have to follow a script, but if this is a known issue, do I really need to do these irrelevant steps? After doing the self test and getting a result saying everything is fine, the CS rep responded, "I am glad I have been able to resolve your issue ..." This issue has not been resolved and now I get no response from APC. I have many APC units now, but I can't see buying more.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our UPS and our customer service. I am sorry to hear about the issue you faced with our customer service. Unfortunately we have learned from customer feedback that some of the original units sometimes make a chirping noise like you are experiencing. In order to best serve you, we will ship you a new unit to replace yours that does not make chirping noise. Please contact [email protected] at your earliest convenience for further assistance. We can also gather additional feedback on the first team who helped you that we can share as part of continuing coaching and development.
Great for power outages.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use so won't mess up computer when power fluxes.
I would recommend this to a friendIt's APC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC UPS's are the best. It will serve as backup in small IT cabinet
I would recommend this to a friendgood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate for small computer. A bit underpowered for a gaming computer. Awkard battery installation , was better on older units.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these to replace the older model and its a great upgrade.
I would recommend this to a friendPerfect UPS for Small Businesses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't have to spend thousands, but it will save you thousands.
I would recommend this to a friendHit or miss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Min had a issue after about 2 months and the company replaced it this is the 3rd I have owned first 2 are working just fine 3 years later
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. We appreciate the feedback and for your loyalty with our products. We hope you continue to consider APC by Schneider Electric for your power protection needs.
Good run time and easy set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product for decent size computer power requirements.
I would recommend this to a friendGood brand!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This APS seems to working better. The initial one purchases died less than a day.
I would recommend this to a friendIt’s okay to display how long you’ve owned this pr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay to display how long you’ve owned this product.
I would recommend this to a friendGreat product to have in our security system . It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for our security system. Heavy duty and works great
I would recommend this to a friendGood battery backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to our office, works well, strong, durable.
I would recommend this to a friendGOOD BATTERY LIFE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS BEST SINCE OUR WORK AREA HAS THE POOR ELECTRICITY
I would recommend this to a friendSolid construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ups in its class. Very easy to use and sturdy construction.
I would recommend this to a friendUPS produces bad smells during battery operation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this thing since Jan '22. Just had a power outage yesterday. While the system ran on backup power (just powering my internet router and mesh device) the unit produced some really bad smells during the ~2 hours it ran (like a burning/metallic/acid smell) that filled up my closed office room. I can't imagine that is normal since I've owned many other UPS and never experienced similar smells during operations. I wouldn't recommend this device, seems like a potential health/fire hazard. I'm replacing it with another brand.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to this unit and in case something like this arises again to any of your APC by Schneider Electric products, please contact us immediately for assistance. We hope you consider APC by SchneiderElectric for your power protection needs again in the future.
APC back up ups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 10 outlet system. My other one stopped working after 2.5 years. Hope this last longer
I would recommend this to a friendDisappointing and unusable – constant F02 Error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this APC UPS surge protector with battery backup a month ago, hoping for reliable power protection and backup, but it has been nothing but a disappointment. Every time when there is power outage(even for a few seconds), I get an F02 error, which makes it completely unusable. I’ve followed troubleshooting steps, but the problem persists. For a product that’s supposed to safeguard my devices and keep them running during power outages, this constant failure means it’s not fulfilling its primary purpose. Instead of peace of mind, I now have the headache of dealing with an unreliable UPS that shuts down unexpectedly. I expected better from a brand like APC, but sadly, this has been a waste of money and time. I cannot recommend this to anyone looking for dependable surge protection and power backup.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We do apologized for the inconvenience. May we request you to please contact our tech team so we can help you getting the accurate resolution you deserve?
https://www.apc.com/us/en/support/
Thanks and have a good one.