Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 6165881
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wanted a new battery back up for the office. Hardest part was switching all the plugs over. Very easy to set up and I get updates from the program ! And the two additional plugs were great!
I would recommend this to a friend - Pros mentioned:Lcd
Small Office Home Office use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful for keeping my home office working correctly. Back up power for external drives and WiFi router.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent ups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ips is fantastic. Its powered several quite large servers through some rather long power outages.
I would recommend this to a friend Died before 90 days
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't make it 90 days. I called best buy, they said I had to deal with the company who made them. Called them, they are only willing to replace with a refurbished item that doesn't come with the same warranty. Don't waste your money.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our BN1500M2 UPS. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach us out again via chat or email, to properly diagnose the unit, and process a new replacement for your UPS, if warranty claim is necessary.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black is great product
I would recommend this to a friendbackup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't hd to use it yet as no power outage since. Hoping will do the job.
I would recommend this to a friendGood backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well so far. Enough backup power for the entire computer system.
I would recommend this to a friendBad switches spoil a good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased three of this model in the last 12 months. They aren't as good as they used to be. APC must have changed suppliers for their switches as they are all junk now. Every one of the three I've purchased have the same problem. They power up fine on initial use, but if you power the unit down after a few hours, a few days or a few weeks, the units will not power up again. To get the power switch to function you have to unplug the unit, remove the battery and hold down the power switch for about 5-10 seconds, then put the battery back in and reconnect everything and power up. You have to do this EVERY time after powering down. This is ridiculous.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are running into issues with our UPS. At your convenience please reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT. HIGHLY RECOMMENDED. GREAT CTS SERVICE
I would recommend this to a friendPower button dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this system a month ago not to mention I have done got 2 more for a warranty through APC. The reason is bc the Sys would run great turn it off at night get up turn it on in the morning power button will not turn unit on at all. Not to mention this last one keeps clicking and their is not even a load on it. Got another APC same unit same identical thing happen power button dead. Soooo got another warranty and they sent me a sinwave unit well power button is working fine but when I do a test the test fails computer seems like it shuts down when Back-UP is on battery. So calling APC back Monday and see what they tell me. I am hoping my 4th unit will be awesome with no issues.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our unit. I am sorry to hear that you are having so many issues with our unit. Please reach back out to an APCbySchneider support team when you have a chance so we can look into this issue further and determine what is causing the issue with the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Good capacity, but doesn't give clean power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't offer a true sine wave which means a lot of devices will power cycle when you lose power.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The UPS would produce a step approximate sine wave while on battery but usually equipment can handle this. If you equipment needs a pure sine wave both on and off battery I recommend checking out our BR1500MS which would be a pure sine wave both on and off battery. Our SmartUPS products would also output a pure sine wave on and off battery.
- Pros mentioned:Overall performance
Best UPS - Protects from thunderstorms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added a computer system and added the UPS to protect from spring weather and power fluctuations. These products work well. I also use one for my warehouse security system.
I would recommend this to a friend improved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS has a usb port on the front for charging devices which is a welcomed improvement.
I would recommend this to a friendProduct failure in < 60 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed just less than 2 months after purchase. The menu screen would no longer work and the outlets would not supply power regardless of whether the unit was plugged in or not. I find it highly unlikely that the battery failed. Based on what I read online, there was like some other component failure. Very disappointing for what has previously reliable brand for me (I own a much older APC UPS that has worked fine for years). Please note that there was not even any power fluctation, loss, or surge. It simply stopped working.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
- Pros mentioned:Battery life
Good Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, has a good battery life. After connecting the battery, replacing plastic panel was a challenge, was not an easy fit, otherwise all good so far
I would recommend this to a friend Terrible Odor From Device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For performance, have been very happy with this product. I have loyally used APC products for many years, but after only a few months of owning, I began to notice a terrible odor in my office that would come and go, it had an acrid, burning type smell. I've spent a long time checking all my PCs, monitors, etc & suffering from cough/headaches only to recently determine the odor is coming from this device. Terribly disappointed. This has caused me issues for a long time before I find this.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having problems with our unit. Please reach out to an APCbySchneider support team at your convenience so we can look into this issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
- Pros mentioned:Battery life
has been working flawlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the usb/usb-c ports in the front and it has been working flawlessly to provide power to a NAS during a recent outage.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Battery backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great right out of the box with no problems and it is easy to use and set up.
I would recommend this to a friend Impressive, most impressive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a very satisfied BestBuy customer with this purchase!
I would recommend this to a friendNice and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets its job done. Compact and more quiet than most. Would recommend.
I would recommend this to a friend