Customer Ratings & Reviews
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Customer reviews
Rating 4.7 out of 5 stars with 3034 reviews
(3,034 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good backup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good system for keeping my internet running.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Terrific unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying this brand for many years. Top quality !! Good price through Best Buy and the warranty plan is a plus.
I would recommend this to a friend Rated 4 out of 5 stars
Works Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for work, to replace one that got fried by lightening. So it does it job that's for sure!!
I would recommend this to a friend- Pros mentioned:Lcd
Rated 4 out of 5 stars
Reliable in an outage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm actually currently looking at 100 kVA UPS's. In the meantime until we replace our 150 kVA with a 100 I'm spot covering devices with APC thowdown UPS's and with that I sleep well at night in a 24/7 failure is not an option industry.
I would recommend this to a friend Rated 4 out of 5 stars
Quality UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product! Been using to power my gaming pc.
I would recommend this to a friendRated 5 out of 5 stars
Nice for the server room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well in the server room. No issues setting up.
I would recommend this to a friendRated 3 out of 5 stars
Good so far. But it's definitely not a 5 star prod
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work so far except for 1) I don't know if it's my power Co. But it keeps turning on and displaying the power input to be 40VAC. 2) When I took the side off to hook up the battery the side came off just hine. But it will not go back on. Seems like the frame has been bent slightly .
I would recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery went faulty not even 24 hours of use..
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your feedback. We’re very sorry to hear that the battery appeared to fail within the first 24 hours of use—that’s certainly not the experience we expect customers to have with the BN1500M2, especially on a new unit. We strongly recommend contacting Schneider Electric Technical Support so they can perform basic diagnostics and arrange a replacement if needed. You can reach support by calling 1‑800‑555‑2725 or chat with us.
Rated 5 out of 5 stars
great battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great shopping online! The convenience is amazing.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wanted a new battery back up for the office. Hardest part was switching all the plugs over. Very easy to set up and I get updates from the program ! And the two additional plugs were great!
I would recommend this to a friend Rated 4 out of 5 stars
backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't hd to use it yet as no power outage since. Hoping will do the job.
I would recommend this to a friendRated 4 out of 5 stars
Good backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well so far. Enough backup power for the entire computer system.
I would recommend this to a friendRated 1 out of 5 stars
Nothing but heavy junk!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new, installed battery properly, and only charged its battery full once. A few months later, when a bad storm came and shut off the power, I turned it on. Battery was dead even though I've never used it. The machine would not charge the battery even though it was plugged in for hours. I disassembled it to see if anything on the circuit board was burnt; everything inside looked fine. I know the battery couldn't have been dead. I used wires to connect the positive with the negative terminals and got a spark, so the battery had electricity. At least I got a battery I can use for later.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 2 out of 5 stars
Bad switches spoil a good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased three of this model in the last 12 months. They aren't as good as they used to be. APC must have changed suppliers for their switches as they are all junk now. Every one of the three I've purchased have the same problem. They power up fine on initial use, but if you power the unit down after a few hours, a few days or a few weeks, the units will not power up again. To get the power switch to function you have to unplug the unit, remove the battery and hold down the power switch for about 5-10 seconds, then put the battery back in and reconnect everything and power up. You have to do this EVERY time after powering down. This is ridiculous.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are running into issues with our UPS. At your convenience please reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
- Pros mentioned:Lcd
Rated 5 out of 5 stars
Small Office Home Office use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful for keeping my home office working correctly. Back up power for external drives and WiFi router.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent ups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ips is fantastic. Its powered several quite large servers through some rather long power outages.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black is great product
I would recommend this to a friendRated 4 out of 5 stars
HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT. HIGHLY RECOMMENDED. GREAT CTS SERVICE
I would recommend this to a friendRated 1 out of 5 stars
Died before 90 days
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't make it 90 days. I called best buy, they said I had to deal with the company who made them. Called them, they are only willing to replace with a refurbished item that doesn't come with the same warranty. Don't waste your money.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our BN1500M2 UPS. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach us out again via chat or email, to properly diagnose the unit, and process a new replacement for your UPS, if warranty claim is necessary.
Rated 2 out of 5 stars
Power button dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this system a month ago not to mention I have done got 2 more for a warranty through APC. The reason is bc the Sys would run great turn it off at night get up turn it on in the morning power button will not turn unit on at all. Not to mention this last one keeps clicking and their is not even a load on it. Got another APC same unit same identical thing happen power button dead. Soooo got another warranty and they sent me a sinwave unit well power button is working fine but when I do a test the test fails computer seems like it shuts down when Back-UP is on battery. So calling APC back Monday and see what they tell me. I am hoping my 4th unit will be awesome with no issues.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our unit. I am sorry to hear that you are having so many issues with our unit. Please reach back out to an APCbySchneider support team when you have a chance so we can look into this issue further and determine what is causing the issue with the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.





