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Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $214.99

Customer reviews

Rating 4.7 out of 5 stars with 2834 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,834 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a new gaming computer. Power went out when I was using it. Power them came on and off a few times. Computer took a very long time to restart. Scarred me. Went to Best Buy and now protected. Easy to set up. Easy to use software. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Just a little FYI, you have to take off the side cover and hook up the battery before you can use it. Never had to do that before, but it wasn't too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd, Surge protection

    Rated 5 out of 5 stars

    Best APC Back-UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery back-up unit. Multiple outlets on rear for battery and surge protection. Clear LCD interface with alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ** Awesome APC **

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 5 years ago - works great / going strong. Definately better quality than Cyberpower which have failed twice in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS that is easy to use. The screen on the front makes it easy to see how much battery is left at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An EXCELLENT Stress Reliever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My custom tower PC is the heart of my system, oversize high rez monitor, a couple of scanners, tethered DSLR from my DIY optical bench, etc. So right in the middle of backing up my 10TB RAID storage ~ over into the external {branded} backup 10TB RAID ~ the power into my house popped with an audible snap and went dead. Q.E.D. my decision could no longer be put off! This APC UPS represents the 'sweet spot' for my technology and my budget. It is exactly as advertised and perfectly suited. Not only did it pass all its internal tests and features, I did my shade tree mechanic test and just jerked the plug out of the wall. My system didn't even know about it! Just kept purring along sweetly and gave me generous time to do an organized apps quit, files saved, and normal shutdown. Now, this old buzzard can relax and not worry about the next tree to fall, lines shorted, and utility transformer a mile away blowing up like the Martians have attacked. I recommend it to anyone who wants to ease back and be tranquil.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Fast Delivery. Fully Charged.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Fast delivery. Battery came fully charged. Have not had a power failure yet, so, no longevity test. It did work without hesitation when I pulled the power plug. My other APC units of the same size have lasted many years without fail. I expect the same from this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd

    Rated 5 out of 5 stars

    Can handle a desktop no problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. I've got it hooked up to my 34 inch monitor and HP desktop machine. Also, a router. It is displaying only 20% load. I tested it out by flipping the circuit breaker and it worked fine. Displays the approximate amount of time you have based on load when power is cut. The beeper is nice to have and can be easily shut off from the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This, Whether You Know It or Not

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you, like me, live in an area where the electrical grid can be, let's say, a tad "iffy" in high winds or a thunderstorm of some intensity (you should see the fireworks I've witnessed from impromptu transformer explosions, above- *and* below-ground), and if you happen to have all sorts of expensive items plugged in (computers/peripherals, audio/video gear, Et Cetera), you might want to check out an Uninterruptible Power Supply (or UPS for short…has nothing to do with the folks in brown trucks delivering stuff like this to your door) such as this. It comes in especially handy when you're two-thirds through (a) your fourth draft of the manuscript of the novel that everyone will *hopefully* remember you by, (b) that YouTube video that everyone will *hopefully* remember you by, or (c) that heavily-photoshopped image that maybe more than a handful of people will remember you by (hopefully not for the wrong reasons). If you happen to lose power to the computer you're slinging all this wonderfulness out on, the UPS will kick in, keeping things powered-up just long enough for you to save your work at a given stage, close your apps, and shut everything down. For the money being asked for this thing, consider it cheap insurance. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Solid and reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been solid and reliable. I've had a lot of brown-outs and 3 or 4 blackouts due to storms and this unit lets me safely finish what I'm working on and shut down my PC. I was a little put off that the batteries had to be connected before plugging it in, but after doing that it's been a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Working perfectly since installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1500va battery backup, what else is there to say, device has been flawless since installation. Screen is clear, bright green center button only thing that shines. Screen turns off after a few moments after seeing the battery readouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Battery Backup and Fast Pickup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a battery backup from Best Buy and was very impressed with the entire experience. The price was excellent—definitely one of the best deals I could find. I chose the curbside pickup option, and I was pleasantly surprised at how quick and smooth the process was. I arrived, checked in, and had the product brought out to my car almost immediately. Great service, great value, and a super convenient experience. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect UPS for Computer equipment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful. When outages occur this devices kicks in with out an issue. Plus you can have warranty replacements with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is heavy and bigger than I expected but I bought it online so I didn't know any better haha. I love it and I know if I have a power outage it will protect my pc

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Second One

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same unit in its earlier iteration for nine years. It started having issues and I needed to replace it. Often the quality of items seems to have gone down, in this case, it is solid, smaller, and quieter than the old one. Shows slightly more time on the clock with the same load. I'm pleased with the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    This APC works well and has nice indicators

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS has paid for itself now. With power fluctuations being regular in my area lately I've hooked it to my TV, Blu-Ray, and sound bar. I see it come on regularly. The front face indicators are excellent to tell you when a power event is in progress; even a small one. It's powered my TV and Blu-Ray for over an hour in an actual outage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro UPS Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We had one that quit on us after a storm. Turns out it was undersized. This one handles the computer, monitor, printer and the accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect solution for the power outages we have been having in our area. It gave top performance and peace of mind knowing my devices had an extra layer of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Great product with unsuspected benefit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this APC—Back-UPS Pro BN 1500VA, 10 Outlets, 2 USB Charging Ports, AVR, LCD Interface—Black last year to protect the computer equipment in my office. The display showing the line voltage is a plus. One day, the voltage shown was too high, and I suspected a problem with the power factor, which meant the whole neighborhood was being charged for power not received. I contacted Duke Energy, which fixed the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. I use this for my Land Rover when traveling and it works great with my 5G gateway. High speed internet where I go!

    I would recommend this to a friend