Customer Ratings & Reviews
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Customer reviews
Rating 4.7 out of 5 stars with 3005 reviews
(3,005 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great battery backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got two in my home and theyve been great when ive lost power due to storms.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It works perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly, very god price! It work how I espected
I would recommend this to a friend - Pros mentioned:Surge protection
Rated 5 out of 5 stars
Best protection against lightning.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for important electronic equipment.
I would recommend this to a friend Rated 5 out of 5 stars
APC Battery Backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged it up overnight and it took my entire load of components. Used up all the outlets for the first time ever without crushing it.
I would recommend this to a friendRated 5 out of 5 stars
Works great, ~3.5yr battery life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery just finally went out after 3.5yrs, I feel like that's a sufficient amount of time for it to live and work happily! Has protected me from a number of outages and surges this entire time.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a reliable product that performs as expected
I would recommend this to a friend - Pros mentioned:Surge protection
Rated 5 out of 5 stars
APC 1500VA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need. Plenty of power, surge protection and battery back up,
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Protect your work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. We look forward to many years of reliable protection.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
RPH retired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Seems like it improved loading ti for my computer.
I would recommend this to a friend - Cons mentioned:Noise
Rated 1 out of 5 stars
Poor quality of life noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad and annoying coil whine. First one I got had the high pitch coil whine noise when on wall power but not battery. I returned it and the second unit had coil while on wall power AND battery. If this was a rackmount data center product the noise wouldn’t matter so much but for something intended to be at your desk while you’re working it’s unacceptable. For all the tests these units pass they are missing a very basic one: does it make an annoying noise. If it does, they shouldn’t ship it unless they fix it. So disappointing considering the overall features of the product are great.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our BN1500M2 UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 4 out of 5 stars
APC - Back-UPS Pro, 1500VA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set it and forget it....until the batteries need replacement, and you can't find them.
I would recommend this to a friendBrand response from APCProductSupport
Posted .We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST
Rated 5 out of 5 stars
Quality PSU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful. Silent. Durable. This PSU does its job without issue. Have had a few outages and I had ample time to save my work before shutting down. No surge issues at all.
I would recommend this to a friendRated 5 out of 5 stars
Good UPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works! There's not much else to say about it. APC is a solid brand and this is a great addition to your computer setup.
I would recommend this to a friendRated 4 out of 5 stars
battery replacement notice from PowerChute
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bit curious. My 1500 unit after about 2 years notified me that the battery test failed and I needed to replace the battery. This has happened to me before with other APC units. I decided to try something. I changed the battery replacement date in the app to the current date. I then ran the battery test multiple times. They all passed. Is there an explanation that I am missing for this?
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The alarm could have been a false alarm on the UPS. I would keep an eye on the unit to make sure the alarm doesn't come back on the unit. Also this unit would come with a 3 year year warranty on it so if it does come back please reach out to an APCbySchneiderElectric support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 2 out of 5 stars
Chirp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product when it was on sale, and am unfortunately going to have to return it. While I have used only APC products in the past (we have 5 throughout our house) and loved most of them, my last one (had reoccurring issues with the battery and the self-test for the entire six years I had it) and this one have disappointed me. This particular device has a "chirping" sound every four seconds. It is kind of like the flash on a camera charging up. It is not that loud, but loud enough to be majorly annoying. Maybe in a noisy environment it wouldn’t be an issue, but in a quite office space or room it is. After doing some research (after I purchased it), I found this seems to be common with this particular unit. I found that ones with the serial numbers 3B1746XXXXXX, 3B1747XXXXXX and 3B1749XXXXXX (the one I got) seem to have this issue. I also read that ones with serial numbers beginning with 4B1806XXXXXX may have the issue fixed.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. It sounds like the "chirp" is cosmetic in nature and does not impact the unit's functionality. We definitely want you to be completely satisfied with the UPS, so please do not hesitate to contact APCbySchneider support if it is a continued annoyance. We offer email and chat services through our support site.
Rated 5 out of 5 stars
My APC review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy and downloading PowerChute (the management software) was not tricky. Definitely recommend not skipping the software install as that has all the settings that you may want to adjust.
I would recommend this to a friendRated 4 out of 5 stars
Not Pure Sine Wave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an average UPS. However, MANY of you don't understand this is NOT a pure sine wave UPS. It's sine wave ON battery but simulated off battery. Don't use this for network equipment, pc's etc. Get the BR1500MS model for pure sine wave.
No, I would not recommend this to a friendRated 5 out of 5 stars
APC....the BEST in the business!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it will do!! This APC Back up UPS is perfect for my home computer system.
I would recommend this to a friendRated 5 out of 5 stars
APC is the best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CyberPower backups are terrible. I will only buy APC. They haven’t failed me yet.
I would recommend this to a friendRated 5 out of 5 stars
Great UPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this model UPS on all of the TV's and network equipment in my home. The UPS provides the same power signature that electronics expect so there's no outage.
I would recommend this to a friend





