Customer Ratings & Reviews
- Model:
- BN1500M2
- SKU:
- 6165881
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
Should have gotten this sooner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Gives me enough time to save my game.
I would recommend this to a friendbad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its stop working every 2 to 3 days and I just bought last months.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN1500M2. We appreciate the feedback. Please confirm that the connected loads on your UPS is less than 900 watts only or else it may experience and overload condition. If the unit is not overloaded, you may also try to do a full logic reset with the unit by following the steps from this article: https://www.apc.com/us/en/faqs/FA158947/. If the concern persists, please do not hesitate to contact an APC by Schneider support team if you need any further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Item Refurbished
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box arrived damaged and unit was a refurbished model.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .We're truly sorry to hear about your experience with the BN1500M2. Please contact our customer support team so that we can investigate this matter and work towards a swift resolution for you. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST
Becarefull
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad this battery, i bouth one years ego and right now broken, to expensive for that horrible quality
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. At your convenience I recommend reaching out to an APCbySchneider support team for further assistance. We would be happy to assist you in resolving any issues. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
quit after 7 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 7 months ago and it just completely quit
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider support team to troubleshoot the issue further. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.