Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 2948 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,948 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First UPS, but seems to work great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First UPS, but seems to work great! The app that goes along with it (PowerChute) can keep track of power issues that occur within a week to upto 24 weeks -- which is nice to see if only to see if the UPS is doing its job when you're not around. You can also customize when, exactly, you want your PC to turn off in the event of it going on the battery, which can either be based on how long its been on the UPS or approximately how much time is left on the UPS, Even shows how much Watts of power is being delivered, which I imagine will be useful whenever I go and buy a new GPU (which are more power-hungry then the older ones, and you'd thus need to make sure the PC power supply is large enough).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working GREAT!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working GREAT just as expected. I am very happy with the item!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WandaS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. ************************************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power when you need it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took over the load when the last one gave out. It was easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Battery Backup Out There!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles one needs for a solid battery backup in times of emergency. Especially great for PC backup as it also backs up important information for the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection

    Rated 5 out of 5 stars

    Chief Operating Officer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal power supply works effectively to protect against power surges, electrical disruptions, and power loss. It was easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Outstanding but room for improvemnet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding as usual... longtime user and specifier of AP Power Products. yet; I am stressed over immediate supply of mere battery replacements in emergencies in my area. While available on line albeit E-bay or Amazon, when an emergency strikes, availability of mere batteries is AWOL! - POF (Point in fact); I have 2 units in need of replacement batteries which require at least a week to fulfill, thus requiring a whole unit replacement vs a mere battery swap-out. The APC units are awesome except for the the pathetic Power-Shut Software that historically falls short of mark in advising battery failures. Otherwise; APC are must have components in critical power installations for back-up and regulated power and surge protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well. I bought this product during the thanksgiving and it's still working very well. No complains.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Lots of info

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the information displayed on this unit. I'm running a desktop computer, two monitors, and a cable modem/router and it shows I'm consuming 115 watts and can run on battery for 53 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smooths out rough power outages.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Summer weather has knocked out our power several times. I plugged my TV, Stereo and cable box into this unit to prevent the hard cycling of the power going on and off to prevent wear and tear on my electronics. Now if the power does go out I have plenty of time to shut off my electronics safely and properly. With everything turned on the back up battery gave me almost an hour of running time. I highly recommend this item if you also have a lot of power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i really spect it works fantastic for mu setup

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Unraid Insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a power backup and insurance policy for my Unraid server. Unraid natively interfaces with it via USB to know when to perform a soft shut down. Good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect TV, soundbar, PC. It's been stable and has worked as intended, kicking on for random brownouts. Recommended over the Cyberpower model previously purchased that was bad out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection

    Rated 5 out of 5 stars

    Computer UPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust and solid UPS. Simple to use and protection you need.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great UPS that provides backup and Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this APC unit based on my previous, positive experience with their surge protectors. With a previous APC unit that I had back in the 1990's, I experienced a power surge that fried my computer. APC stood by their product, and paid the claim. Fortunately, I haven't had any power surges like that since. Highly recommended product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ** Awesome APC **

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 5 years ago - works great / going strong. Definately better quality than Cyberpower which have failed twice in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent UPS - worth every penny

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this bad boy protecting about $3000 worth of hardware, so the peace of mind is worth the price alone. This was my first UPS, and I bought it on the recommendation of a couple of YouTube tech review channels (specifically Tech Deals). I am really glad I went with APC. Incredibly easy setup and their software lets you monitor PC power usage, do battery self-tests, calculate monthly power costs, and tweak settings for when and how long it kicks in for, ALL from the desktop. Plus, the plug-and-play battery was another big selling point for me. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Battery.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, highly recommend. Hi shuebbehdneheheh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I got it to replace my 450w since I upgraded my PC, no issues whatsoever. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few of these now, and they work great for my 3D printer and PC. Gives me enough time to get things paused if needed.

    I would recommend this to a friend