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Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $214.99

Customer reviews

Rating 4.7 out of 5 stars with 2861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,861 reviews
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Lots of info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the information displayed on this unit. I'm running a desktop computer, two monitors, and a cable modem/router and it shows I'm consuming 115 watts and can run on battery for 53 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robust and reliable protection for my desktop and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard UPS, no complaints. Good build quality and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent UPS - worth every penny

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this bad boy protecting about $3000 worth of hardware, so the peace of mind is worth the price alone. This was my first UPS, and I bought it on the recommendation of a couple of YouTube tech review channels (specifically Tech Deals). I am really glad I went with APC. Incredibly easy setup and their software lets you monitor PC power usage, do battery self-tests, calculate monthly power costs, and tweak settings for when and how long it kicks in for, ALL from the desktop. Plus, the plug-and-play battery was another big selling point for me. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, APC is always the number one choice when it comes to battery UPS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must Have for Work From Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my mid-size, average workload PC. Handles that, my three monitors, and a lamp with power to spare. During a blackout, it saved me from losing my work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Excellent battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Works better than the one I had before because it displays remaining battery life. Lost power twice since I got it and everything stayed safe and running until the power came back on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS for a home office solution. Works great and provides plenty of battery power for an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Great protection from surges and outages

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bunch of these to plug the modem, router, desktops, and TVs into the battery backup side, and they come in handy during power outages to charge cell phones and use small lamps with low watt LED bulbs when the power is out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a few months and it is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellant UPS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Easy to set up! Great quality! Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as my living space has frequent power surges and electrical issues. From what I read, it was the one that was that had the capacity to support many electronic items and it had a longer ability to keep things functioning. In the research I did, the APC brand was named best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. Does the job without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month and a half ago. Installing it was basically as easy as plugging it in and plugging my devices into it. Since then, its worked as expected. Having said that, the proof will be shown over time. My last UPS died when we had a spike in the line, after it had been in line for a couple of years. I'm hoping this one will not fail, or at least fail less dramatically. In the meantime, I'm banking on the APC name. I've used their products at home and in racks in corporate settings a number of times, and have reason to believe this one will prove solid over time. The unit has software that I haven't used yet other than looking at it, and a very readable and informative display on the front of the unit itself. Overall, so far I'm pleased with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great protection and backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup with protections. Keeps pc, PS5 xbox and lg c1 all safe and secure from power loss or spikes. Easy to set up pretty much automatic after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised! Best Buy had it in stock when we needed it!

    I would recommend this to a friend
  • Cons mentioned:
    Outlets

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Texas, and in my area all it takes is a strong wind to leave us without electricity. This UPS has saved my electronics from suddent power outages and kept me going. The only issue I had was with the outlets not being sideways and some of my plus taking too much space. If you have this issue, buy an AC cable liberator and you will be golden.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Lasts so long. I lost power. I even used it with my fan after i lost power. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    One of the best ups at 1500va

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want made me like this is the titled display so you don’t need to go down your knees to view the information and the usbc port and the USB port as well makes this truly functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time I had a power glitch, it totally quit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for the most part, but the first time I had a power glitch (one of those little quick off and on's), it totally shut down. Had I been using my computer at the time, it could have caused a real problem. Rep said it was probably just a one-time occurrence. Time will tell.

    No, I would not recommend this to a friend