Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,032 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Once in position you just plug in your devices and put the unit into the wall outlet. When the power goes out your devices stay on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Compact. Gives plenty of battery power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full desktop setup with important external drives. It gives plenty of backup battery power and can hibernate my system. A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good UPS

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way it should. Not really much more to say but Best Buy requires at least 50 characters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fixed a GPU from tripping

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped my GPU from frequently crashing, which I have been trying to find a solution to for months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection

    Rated 5 out of 5 stars

    Chief Operating Officer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal power supply works effectively to protect against power surges, electrical disruptions, and power loss. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for APC Backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super reliable. Very quiet and a lot of outlets for your equipments.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Great protection from surges and outages

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bunch of these to plug the modem, router, desktops, and TVs into the battery backup side, and they come in handy during power outages to charge cell phones and use small lamps with low watt LED bulbs when the power is out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good UPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the APC brand in the past with little issue. This device is the same so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Excellent battery backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Works better than the one I had before because it displays remaining battery life. Lost power twice since I got it and everything stayed safe and running until the power came back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month and a half ago. Installing it was basically as easy as plugging it in and plugging my devices into it. Since then, its worked as expected. Having said that, the proof will be shown over time. My last UPS died when we had a spike in the line, after it had been in line for a couple of years. I'm hoping this one will not fail, or at least fail less dramatically. In the meantime, I'm banking on the APC name. I've used their products at home and in racks in corporate settings a number of times, and have reason to believe this one will prove solid over time. The unit has software that I haven't used yet other than looking at it, and a very readable and informative display on the front of the unit itself. Overall, so far I'm pleased with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Just a little FYI, you have to take off the side cover and hook up the battery before you can use it. Never had to do that before, but it wasn't too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to set up. Protects me from evil brown outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Woks as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, like seeing my power output and having my wifi not go down if the power goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to keep my Apple Mac Studio computer and display up and running when the power suddenly flashes off. It allows me to continue working or to save important files. The status indicator display is nice, and the front USB ports are great for charging devices during a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for battery back up on video surveillance cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great addition to my home network system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my unraid server And network devices. Since i integrated it on my system i have zero disconnection on the internet and acess to my server. It run 20min plus on battery with the server on And 90min plus without server. It automatically shutdown my server if its run very low on battery. It also power my poe camera even theres a power outages my home still protected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent UPS - worth every penny

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this bad boy protecting about $3000 worth of hardware, so the peace of mind is worth the price alone. This was my first UPS, and I bought it on the recommendation of a couple of YouTube tech review channels (specifically Tech Deals). I am really glad I went with APC. Incredibly easy setup and their software lets you monitor PC power usage, do battery self-tests, calculate monthly power costs, and tweak settings for when and how long it kicks in for, ALL from the desktop. Plus, the plug-and-play battery was another big selling point for me. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smooths out rough power outages.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Summer weather has knocked out our power several times. I plugged my TV, Stereo and cable box into this unit to prevent the hard cycling of the power going on and off to prevent wear and tear on my electronics. Now if the power does go out I have plenty of time to shut off my electronics safely and properly. With everything turned on the back up battery gave me almost an hour of running time. I highly recommend this item if you also have a lot of power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power backup work well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to protect my internet cable modem because everytime the power flickers or goes out, it takes several minutes for my internet to kick back on. Ever since I’ve purchased this unit from Best Buy, I’ve had no internet interruption when the power flickers off. This is for sure doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Long lasting backup power with plenty of plugins

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting backup power with plenty of plugins, the New APC offers serge protection for the electrical, internet and ethernet connections with more than enough plugin spaces for the entire PC TV and entertainment center package.

    I would recommend this to a friend