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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,032 reviews
  • Rated 4 out of 5 stars

    Looks good for a decent price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has tested out just fine. I have not had a power outage since installation but with the wattage I have set up, I should expect approximately 3 hours of run time. Size was great for my application. It is the approximate height as my printer next to it so it blends in. Controls are easy to operate and scroll through 1 star deduction. If you want to program the actual settings it requires you to plug in (cord provided) direct to the computer. When doing this you will permanently disable the screen saver and sleep mode of your computer. If that bothers you plan a different option or just use as a regular backup. You will have to uninstall the program and restart your computer to undo these settings. This is how I am using the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent power delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 of these. On #1, I have 200 watts of power connected. On #2, I have 600 watts of power connected. On #3, I have 800 watts of power connected. Over my time of ownership, my power (from PSE&G) has been interrupted numerous times. Usually, split second interruptions, and an occasional 1-or-2 second outage. All of my connected equipment has sailed through every power issue. Nothing ever went down or restarted. As far as my connected equipment was concerned, the power remained up and steady 100% of the time. If provides sine wave output (lesser UPS systems provide square waves or stepped sine waves). And this model has active voltage regulation (it can bump up or clamp down on low / high voltages, without having to switch to its battery (unless the voltage become too far out of spec, then the unit will go to its battery). Assuming I get, perhaps, 5 years before needing to replace the battery, I am very pleased with this unit. My only concern is that on #3, I have only five minutes of run time. A longer (although unlikely) power interruption will drain the battery. And as the battery ages, that run time will be reduced. If you want longer run times, then either purchase a unit that has twice the capacity of what you are plugging in to it. Or, buy a model that offers additional, external battery packs (that gets expensive). For typical home and small office use, to keep your computers running though brown-outs, black-outs, surges, spikes, line noise, etc, this model does an outstanding job.

    I would recommend this to a friend
  • Cons mentioned:
    Outlets

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Texas, and in my area all it takes is a strong wind to leave us without electricity. This UPS has saved my electronics from suddent power outages and kept me going. The only issue I had was with the outlets not being sideways and some of my plus taking too much space. If you have this issue, buy an AC cable liberator and you will be golden.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy helped me decide on this model. The item works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    APC and Best Buy, Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC battery backup has been our trusted power management in both the home and business for over twenty years. We have tested others which performed well except for longevity. We stick with APC batteries and consistently get at least five years from them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and reliable. No more worries during spring storms I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable Backup Power Solution

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC Back-UPS Pro, 1500VA, is a game-changer. It provides consistent power and protects my computer. I couldn’t be more impressed with its performance!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great unit, fits my needs well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an old APC UPS I had, so far I have no complains. Easy to set up, and has plenty of capacity! When connected to a windows computer with the USB cable, windows will treat it like a laptop battery, letting you see how much charge it has, and auto shutdown when power runs low in the event of a power outage, really nice features. Currently, I have 3 monitors, my person PC, and my work laptop all connect to it. It estimates that it has enough power to last 35 minutes in the event of a power loss. Pretty good in my books!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Battery Backup and Fast Pickup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a battery backup from Best Buy and was very impressed with the entire experience. The price was excellent—definitely one of the best deals I could find. I chose the curbside pickup option, and I was pleasantly surprised at how quick and smooth the process was. I arrived, checked in, and had the product brought out to my car almost immediately. Great service, great value, and a super convenient experience. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect TV, soundbar, PC. It's been stable and has worked as intended, kicking on for random brownouts. Recommended over the Cyberpower model previously purchased that was bad out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, really quality equipment. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Battery Backup Out There!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles one needs for a solid battery backup in times of emergency. Especially great for PC backup as it also backs up important information for the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Technological Gem Indeed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product! I did some research on APC but not really an in depth thing because I needed a fast solution due to my Monster PowerCenter 3500 saving me in a surge. (GETTING FIXED) I needed a solution for my audio studio and computer and ended up getting this all in one powerhouse! The battery backup is the thing tech guys dream of to keep delicate electronics safe! It allows you to safely turn off your system in the instance of a power outage to wave valuable information. I got one for my business setup as well!

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    APC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Easy to set up. Excellent protection for Monitoes, computer's, most electronic devices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Good backup.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Has saved me multiple times from losing work or losing a match.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    PLENTY OF POWER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brown out , 2 to 3 hours Blackout i got covered, keep doing my stuffs no problems. extremely silent when switching to battery in the event of unstable power from UTILITY COMPANY . Little bit PRICEY but worst the extra bucks, won't let you down when you need it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great piece of kit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Had one that died after about 12 years (got dropped while moving houses), this is the replacement. Great systems, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best Quality UPS for the Buck!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery backup system for the price! It has been extremely reliable and does everything that we need it to do. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to set up and works as intended. Supporting gaming system and two monitors allowing plenty of time to close down properly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you live in an area, where you have frequent storms. This will protect your electronics from surge and provide constant power if your electricity goes our.

    I would recommend this to a friend