Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,032 reviews
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Works well - survived lightning strike

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have these deployed in our small office of fifteen workstations, and we recently had a lightning strike directly hit a wing of the building, and every computer connected to one of these survived (the one that didn't have one of these was fried). Of note, we used the ethernet passthrough surge protection as well, and since we also got a surge through the ethernet wires this proved critical to our computer surviving. Using this feature is a must for any office environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need at an affordable price to protect the investment I have made in my computer equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apc unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i recommended entirely and supports heavy equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and Powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to protect my 75" TV, surround sound, and multiple gaming systems. It's compact enough to fit behind the cabinet and powerful enough to keep things running long enough to save, log out, and shut down the systems. Been running stable for several years with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Protect the big-ticket item electronics!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great batteries. I use them to protect the TV's and other electronics especially during the heavy storm season. they tuck away out of site. This is my 6th, the other 5 are working just fine. They protect the more expensive big-ticket items especially during the brownouts and blackouts we've frequently had because of tree's falling.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Way better Cyberpower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a power supply unit they gives you multiple power surge protection as well as battery support as well as multiple outlets for other devices that maintains a steady sine wave of power this is the product for you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy APC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have six of these spread across two houses. APC is the brand I trust with backups. The ability to change the sensitivity helps with high end computers. These are great to keep critical electronics from shutting down prematurely during a power outage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert on back-ups, so I will abstain from giving a potentially flawed "in depth" review and stick with a more simplistic experience. For a while I have been worried about power outages, as leading up to this purchase, we lost power 5 times in 3 months. A few times a year can be expected with high winds, bad snow storms and stuff like this, but this many in a short amount of time was nothing I had ever seen around here. The final straw for me was after a 30 second outage, it took me 20 minutes to get my computer running right. Monitors not displaying and other things needing to be discharged before working correctly, and with a new 3070 card in my PC, the last thing I needed was something dying in my PC. Since purchasing this, I have had only 1 outage, however that was when I was sleeping (the unit displaying an event had occurred) so I don't know (for now) how this will handle an outage while in operation, but the peace of mind feels great. That and being able to update my BIOS without worrying about it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Winter storm saviors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up two of these just before the blizzard hit Austin, and they saved my butt. Between the two of them, they kept my Chinese water dragon's ceramic heater running for enough time to get a temporary tank prepared and get him to a boarding facility. Now that the winter storm is over, one is staying on his tank until I can get a generator / APC Symmetra unit, and the other is powering the comms gear in my rack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a decade of service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an older version of this UPS as it died after a decade of perfect service. The battery did not die but the front panel did. I forget when I bought the last one but it had to be over a decade ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for a small farm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for three of my Bambu printers. Definitely a recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trusted UPS. I now have 3 of them and they work flawlessly. The service life on them is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Second One Purchased and Still Impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We deal with power outages frequently. And using our home computer network as our music and movie server can be a pain when that happens. Having added this power supply along with our previous one allows us to remain online (as long as the ISP isn't affected) even when the power is out. Neither supply has yet to run out even with hours long power outages. APC is a quality company. This is a quality product and is reasonably priced. Getting on sale was an added benefit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a guru

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First product did not startup, but Best Buy replaced it the same day i brought the product back with a same product. The staff was very helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd

    Rated 5 out of 5 stars

    Nice Backup Power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Nice in App to monitor load, power input, and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Bought this for my plex server

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I love the display on it. It says I have approx 90 min with it on battery (No monitors)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT BACKUP WHEN NEEDED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS BACKUP UNIT IS WELL MADE AND THE REPLACEMENT BATTERY IS AVAILABLE IN MOST COMMERCIAL OUTLETS. THE SET UP IS ELEMENTARY AND THE FUNCTION OF THE UNIT IS GREAT. RECOMMEND THIS UNIT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Juice when you need it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great. Keeps my DIT field cart running between location moves with enough time for gaffers to run me some lighting rope. Display very useful and front charging ports are wonderful for keeping everyone's iPhones topped off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    APC Battery Back-Up and Surge Protector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Buy! Easy to install! Keeps laptops, tvs, routers on safely during power outages~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd unit. These work great!! Lots of outlets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ups until the batteries age out. Replacement batteries are not a good value when compared to the sale price of a new unit.

    I would recommend this to a friend