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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,032 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We use at our Radio Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price! I should not have to put 50 words in this to say it is worth the price. How many words am I at now? Yepper meet to 50 words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install and operate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the updated usb charging ports which is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for, gaming/prod pc and work. Quality is great, design is good time will tell how it holds up

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    APC. Look no further. Sorry, insignia.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has been a great UPS resource for many, many years. I’d say more than two dozen purchased for my home and business during that time. Of course, the dry cells need replacement every 5 years or so, but that’s simple and inexpensive. Never had an issue with the electronics or backup/surge functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    awesome so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I have not had any beeping or other noises that people have talked about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    everyone should get one of these.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is awesome, usually during storms my computer gets reset due to the power flickering. since i got it my power has flickered a few times and my pc and monitor stayed on. i feel like anyone with a pc should have one of these to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great for power outages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to hook up and gives power to my phone and computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replaced two UPS with this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I had two UPS units, one for the computer and one for my peripherals. After the black out marathon Valentines weekend, one of those units "bit the dust." This unit can handle everything with ease. It usually runs at less then 15% of capacity. According to its display it will run for nearly an hour during a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a battery backup for a quilting machine and this was just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Updated features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an older model 5 years ago. Something went wrong with it after about three years. But APC replaced it with a brand new one and it is still working. However, I wanted a newer version has some updated features and a larger battery. I am very happy with its performance and trust the company that makes this product.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Back up for small office server

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and installed to support a small office server and to replace a previous APC unit, several years old, that had been reliable throughout its life, but had finally failed. Simple installation except for the software. Instructions provided for installation of the software with a Windows 10 computer. Have not been able to fully install and setup the software for Server 2016. This unit provides much better display and information than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Back-Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC Back-UPS is excellent. Very quick and simple to install - just plug it in. The software installed with the USB connection to the UPS without a hitch - I was very impressed. I have been using APC products since the 1980's. They have always performed excellently over the years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not last very long needs frequent replacement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lifespan of this particular brand battery back up isn’t that great. This is the third one I’ve purchased and seem to reach end of life within roughly a year or so give or take. For this price I’d expect it to last longer.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but my pc is plugged in and ready if need be. This is definitely a quality product and a insurance that my electronics with be safe incase of power outage/surge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great insurance policy against fried computer part

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my computer from power surges in my rental house. The surges fried the RAM in my gaming PC, which was fortunately an easy fix. The peace of mind was definitely worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery backup. Able to sustain two 27” monitors, my PC and network equipment successfully on a power outage. Will purchase another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Exceptional UPS Battery Backup.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS battery backup. I like the detailed display showing line voltage, load and remaining time. We have all of our network gear plugged into it and when we lose power, we have about 10 minutes of backup power. Our line power is usually restored within this time.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Must buy to protect your equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had few power shutdowns during the summer, nyc buildings are old. It worked flawlessly it transitioned from the outlet to the battery seamlessly while on a power outage! I almost didn’t notice the power was gone. Surge protection it’s a plus to protect to your expensive equipment. I hooked up my tv, an av receiver, and gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again and again as needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand and I have used these for years with great satisfaction in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for home computers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Had a recent brownout and kept my home server running without loosing connection. Highly recommend!

    I would recommend this to a friend