Customer Ratings & Reviews
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Customer reviews
Rating 4.7 out of 5 stars with 3032 reviews
(3,032 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few months in and this thing has saved my rear more times than I can count. It kept my power hungry system up long enough for me to finish a render that would have corrupted otherwise during a short power outage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect APC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a very reliable product. Perfect for our small office needs. We have had power outages and this manages to keep our equipment alive until it returns sometime for much longer than it states.
I would recommend this to a friend Rated 5 out of 5 stars
Must have work from home indulgence!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is just awesome! It's winter and it's windy here in the midwest, so my internet kept flashing on and off and I was dropping business calls. I ran down to home depot and bought this guy! I run a large print, 3x27" monitors, an IPad pro, macbook, XBOX Series X, Router, and PC Speakers, and it handles the power perfectly with gobs of wattage headroom to spare. I run at about a steady 172 (without the XBOX or Printer actively running) and about 500 watts if it was all running at once. Best part... no more internet shutting off... granted I run T-Mobile 5g as my ISP (so I never lose service now that I resolved the power issue)
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Its not just for PC's
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th APC UPS...Performance of all has been excellent and battery life of several years. Use them for applications other than my PC. Have one on my garage door opener in case of power fail....works great....
I would recommend this to a friend Rated 5 out of 5 stars
Protecting Our Emergency Power
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade from previous APC units. Replacement for a smaller units became necessary as our power requirements have increased . This maybe overkill, but now we are protected against even longer outages.
I would recommend this to a friend- Pros mentioned:Surge protection
Rated 5 out of 5 stars
Good thing to have when you need it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have when the electricity goes bonkers. Keeps our electronics safe during a storm. Best Buy came through again. Needed it right away and it was delivered to the house within hours… thanks!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer Protectected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good for the month I have it in use. In the month had many electric fluctuations due to all the dead ash trees falling and it has functioned flawlessly.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great protection for myvdesktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit protects not only electrical power but also cable and phone. It is powerful enough to keep my system running for 15 minutes and with its software, it can safely shut down the system without losing any info.
I would recommend this to a friend - Pros mentioned:Surge protection
Rated 5 out of 5 stars
Powerful enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is powerful enough to run may pc whit rtx 4090 and is protecting my sistem very well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as expected. Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Good value. I purchased to replace an aging unit that was failing. It's given me no issues.
I would recommend this to a friend - Pros mentioned:Surge protection
Rated 5 out of 5 stars
This is my favorite battery back up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my go to APC for my big electronics. It protects my big Sony and my satellite receiver from unexpected surge and power outages.
I would recommend this to a friend Rated 5 out of 5 stars
APC makes the best battery back-UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good unit, can back up my entire home entertainment center for over 90 minutes.. Stereo Head Unit, 65" 4K TV, Blu Ray Player, and a streaming device..
I would recommend this to a friend- Pros mentioned:Battery life, Surge protection
Rated 4 out of 5 stars
Good backup UPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery backup and surge protection. Ideal for PC protection from electric outages.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great battery backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery backup, and it’s been put to use numerous times when the power went out.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
When Backing Up is Critical and Important!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.APC. Truly the leader in back-up units. I have tried several others in an attempt to save on cost, but APC truly has the quality and durability you want to back up the important functions!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my pc components are protected all the time it gives me up to 15 minutes of power enough time to turn everything off in case of a power outage
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Peace of Mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great addition to our home during these unprecedented times. To ensure our internet stays running while on a crucial zoom meeting or while our son is online working on his homework is all it took to purchase this reliable device!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Does it’s job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product, well made and does what it is designed to do. I have constant power outages in my area and this thing is a life saver.
I would recommend this to a friend Rated 1 out of 5 stars
Do NOT trust this unit.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this APC-1500VA UPS. I've had it for 3 months and 1 day. A week ago it failed with an error code F02. No idea what caused the failure. I followed the recovery instructions, it ran for a couple more days, then the same failure code. Another reset, another 3 days and failed AGAIN yesterday. Just got off the phone with APC Service for warranty, they said the serial number I gave them was invalid so they wouldn't help me, and even if the serial number was valid, (I copied it off the serial number tag on the bottom,) the warranty period has now expired because it was received by me on Dec 30, 2025 and I've had it for over 3 months (1 day over). This is my FIRST and LAST APC unit. JUNK and only a 3 month warranty??? Doing a searching on APC 1500VA warranty says its 2 years!!! I wonder why the huge difference in warranty period??? Also, looked at negative reviews (I should have done this before the purchase) turns out the error codes F01 and F02 seem to be VERY COMMON and F02 may be accompanied with burning odors/smoke and damage to attached devices. So I have a unit that I wouldn't trust even if I could get it repaired. Maybe I can reuse the batteries since they are supposed to be new, but the rest of the UPS is worthless/trash. Good luck if you decide to buy one anyway and make sure your house fire insurance is up to date.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hello,
We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern.
An F02 error code displayed by the BR1500 indicates solid state component damage, i.e. a blown fuse, relay weld, etc. Please try the following steps:
1. Remove all load from the UPS.
2. Power cycle the UPS. Unplug the UPS from the wall, unplug the battery.
3. Plug the battery and UPS back in and turn it back on.
If the fault returns, then the UPS will need to be replaced.
You mentioned the UPS is 3 months old, so it should still be under factory warranty. Factory warranty coverage is 3 years from purchase date. Be sure to ;provide a valid proof of purchase so warranty dates can be updated.
Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric.
Callback at Phone - 800-555-2725 and follow the prompts.
For immediate assistance, contact our chat support agents at https://www.apc.com/us/en/tools/chat/ or visit www.apc.com for product specifics and basic troubleshooting.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Compact, quiet and so far zero problems
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An APC UPS has protected my computers for more than 15 years. My recent UPS purchase is used to protect my TV. Spikes and sudden power outages do not affect my TV. All I have to do is change batteries every 4 to 5 years. Good product and does the job as advertised.
I would recommend this to a friend





