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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,032 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BackUp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing a good job so far! No major outages yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I so love this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Back-UPS is awesome. I’ve had it for 5 years now and it’s only yesterday (Tuesday 24 October 2023) after a long power outage that I realized I needed to get a new one. I bought a new one but if I can only change the battery to make it operational again I will. It would be nice to have a back-up of a Back-UPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS. Have this hooked up to my home lab and no issues, does exactly what it's supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet. I bought this to connect my computer, monitors, and small fan to in case of a power surge or power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Has a breaker go bad and the system maintained power to my network for almost 240 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workin like a charm

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Working like a charm till it doesn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit powers one wifi extender, three monitors, one laptop, and one desktop tower. The rated power/reserve allows for approximately 20 minutes of operation for my uses. Although this is a low amount of time, I have not had to use it for this long (used 3-4 times for under one minute each time) and this unit has delivered power as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In stock, great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing excellent Excellent reviews In Stock at local store

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    UPS backup system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this UPD to film 4k for about three hours. Extends normal film time by double.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back-up! Just as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house constantly has electrical outages and I have a computer in which I have put a ton of money into. I have had my computer fall victim to power outages frying my components in the past and it is not fun. This UPS has saved my computer at least three times since I have purchased the UPS. I will never go without one again. and every cent i spent was worth it with all the catastrophes that I have avoided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster of a UPS that can power/protect a LOT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS is a monster! I use it for my entertainment center.. it powers/protects my 55" OLED TV, my PS5, my Denon reciever, my SHIELD TV, and the subwoofer. It also powers several other miscellaneous electonics, and doesn't flinch. Very impressive, and a pretty good deal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the beat one for 1500 amb ......................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it keeps your PC and monitor running easy to use and customizable options

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these. They protected my electronics. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I are using this model for all of our office computers. It has proven itself to eliminate many issues with power outages and surges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for protecting your electronics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fairly easy to set up and does what it say. Counts as a win to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th APC battery backup. For some reason I have had 4 stop working. This one I bought at Best Buy is still going well! Last one I heard like 7 or 8 beeps and saw the battery light blinking. I looked to make sure it was plugged in, and it was inside. So, I replaced with a CyberPower brand. I like CyberPower better now. CS was terrible at APC!

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Good day. Thank you very much for always considering our products. We would like to make things right for you for those 4 units you've mention. Kindly get back to our technical team via chat or phone so we can help you resolving the issue/s. Thanks and have a good one. APC

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    UPS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected - easy to set up. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Secondary Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for second backup. Second unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I wanted it to do. Not much else to say. Plenary of outlets and good runtime.

    I would recommend this to a friend