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Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $214.99

Customer reviews

Rating 4.7 out of 5 stars with 2832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,832 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    My 1st UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packing was fine. Unpacking and setting up was easy. The directions were easy to follow, and the UPS works as expected. I like the controls and it appears to be well built. My power went out the 2nd day I had the UPS. With a full battery charge it supplied power for about one hour to run my router, cable modem, telephone modem, 27" monitor, and Vtech telephone. It was also interesting to find out that the UPS automatically kicks in whenever I start my laser printer by sending it a print job. Probably because the inrush current to the printer is large enough to affect the voltage of the line that the UPS is connected to. I would buy this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Home Office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, powerful, quiet, lots of outlets & ports and affordable! What more could you ask for? This unit replaced an older, smaller UPS and gives me two additional battery-backed outlets in a similar sized enclosure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Really like the data available on the small screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent in Florida with power issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent UPS!!! Handled both my setups for work and play. Saved my desktop from a power outage with only a week of use. Handle it like a champ. Best feature is being able turn off the beep when the power cuts out. Just makes an audible click went it cuts over. Doesnt startle my dog.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well when the power goes out and important devices don't just die!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Extremely pleased so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of setup and the features of the included Power Chute software. It was purchased for the purpose of saving work in progress and allowing a graceful shutdown in the event of power loss. After getting it set up and connected, I realized that it would provide the added benefit of keeping our router on line and providing charging ability for cell phones in the event of any outage that was less than about seven or eight hours. So that added functionality is an unexpected benefit. As of yet, I have not experienced a power outage so final judgment on its value will have to wait until I see how it responds to an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Nice UPS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything its supposed to. Battery life is good and it has a nice LCD screen for changing settings.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd, Overall performance

    Rated 5 out of 5 stars

    Best Battery Backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these already, this is the third. The oldest is over 10 years old and has never had a problem. I pretty much run a whole network off of each: computer, TV, NAS drives, router, printer. Gives enough time to do a proper shutdown, and connects to the computer via USB so your computer can know to shutdown if you're not there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Power

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, have been a fan of APC products for years, doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Gaming Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to. Needed a bigger battery backup for my gaming PC. This one has more than enough headroom to power my 6800xt, 12600k, and 2 monitors. Gives me plenty of time to power down in the event of an outage. The screen on the front is nice as you can cycle through displaying current wattage use, time remaining on battery power, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd

    Rated 5 out of 5 stars

    Nice unit to help with battery backup and surges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up a Backup UPS is very easily done with this model and gives peace of mind when you place your Modem and computer equipment on it to ensure both are protected from surges as well. Just connect the battery and you are ready to go after your devices are attached. It shows your outlet voltage and the duration of the power available. Place the warranty information with your date of service to remind you when you may need to replace the unit or the APC battery when it is needed in the future. I use APC because it is easy to service battery replacement as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Surge protection

    Rated 5 out of 5 stars

    Great ups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PnP UPS, does everything it says. Cant be happier knowing my electronics are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    leader in UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC is the leader in UPS. I have bought a bunch of different brands in the past but usually come back to APC. The quality and features are well worth the slightly higher cost. I like that this one has 6 battery backup outlets which is critical since I run triple monitors. This has more then enough capacity for my workstation. A nice touch is the built in USB and USB-C charging ports, this is really convenient to charge up my phone recharge my keyboard and mouse. The one thing I would like to see is for the USB-C port to be power delivery so I can charge my laptop. it is only a 15W total output for the two USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for battery back up on video surveillance cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    UPS Battery Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, plenty of items in stock. Easy to set up, perfect for a small network infrastructure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Just Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace similar capacity Cyberpower UPS that has somehow failed after only a few years. This unit works as expected and provides a few more power outlets. I really like the spaced outlets for larger "brick" power plugs without having to use short pigtail extension cords. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    A great backup battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup battery has helped in numerous power outages, where I can get around four hours of continued WiFi connection with my router and modem plugged into it. The only problem I had was the loud beeping it emitted when it was in use, but that can be turned off with one button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    1/3HP Sump Pump. Chirp with display only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did calculations for a 1/3 hp sump pump and discovered that it equals 250 watts and a peak would be anywhere from 375-600 Watts. When I got home I was happy to discover that my calculation was correct in that the approximately 600 W on start up each time was easily covered by this machine. I would estimate that it would run at least 20 cycles of at least 30 seconds. At this price point I’d be very happy with that in emergency in my basement. I am somewhat disappointed that this Serial number that begins with 3B has the expected chirping sound. I discovered that it only happens when the display is showing. Since I have no intention of keeping display on all the time it is of no consequence to me. That is why I gave it four stars and not less. That being said I would highly recommend checking the serial number and getting the 4B rather than the 3B if this is important to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me safe

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great upgrade in my rig. I never had power problems before, but I used laptops mostly. It didn't prevent me from damaging SSD one of the days, though. Now , with powerfull tower and two monitors, I am more than concerned to keep them safe. And this APC is just a great thing with powerful powerbank and additional outlets for other devices you can use without the powerbank

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to set up. Protects me from evil brown outside.

    I would recommend this to a friend