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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 3032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, battery life, and ease of use of the Back-UPS Pro. Many appreciate the surge protection, LCD screen, compact size, easy setup, and USB Type-C port. Some customers have noted concerns about the noise, price, weight, software, and outlet spacing, but these are mentioned far less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,032 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product for a home office setup. Plenty of juice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Semi-Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a lemon. Best Buy kindly replaced without any trouble. New one works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery cable was a little difficult to put in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug and play. Battery cable inside was a bit hard to get to sit right, the cord was a little too long and rigid when I was trying to put the battery back into the case. The electricity where I live isn't always stable so having something like this for my expensive PC is a worthwhile investment.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Wanted To, but…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to write a great review for these, especially for all the $$$ I paid for these. Unfortunately, both times the power has gone out since I bought these and ran our entire internet and phone setup through them, the whole internet and phone system went down with all the rest. So after all that all I get is that it beeps loudly and obnoxiously in the dark while you are cursing because, y’know, best laid plans & all that.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I would just double check that the equipment is plugged into the battery protected outlets and just not the surge only side. If it is plugged into the correct outlet I would just make sure the internal battery is connected. If still after checking this you are still having issues with the unit at your convenience I would reach out to an APCbySchneider support team. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal for a good backup unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 minutes to setup and it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Back-UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy. Solid build. Easy start up and connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UPS for system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs great, I am only using at 30% for 30 systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery backup and surge protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery backup and surge protector. Provides plenty of power to keep my personal cloud, modem and router running when the power goes out. It has enuff juice to keep them spooled up for over two hours without power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    900 Watts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 3090 and my old UPS was chirping, so I had to upgrade. I'm currently able to see my computer pull 523 watts underload and no issues. My old UPS was rated at 400, but didnt allow me to see the pull. I like that I can see this data at any given glance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and trustworthy UPS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and trustworthy UPS. This has all the power you need (including additional features) to ensure that any unexpected power outages provide you time to shut things down properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Runs quiet and has all the features needed for reliable outage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and you can’t walk away when it’s needed. Ensure the battery is linked up before use or, it won’t charge up.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC meets all my needs for running my Entertainment Center.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reassuring!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has done it once again. I am more than pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, better design than previous models. The last model was from 2013 so it lasted far beyond the normal specs.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good UPS, doing the job, a bit expensive, but not too bad..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My powe supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as expected, this product is as advertise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery Back Up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!! Does everything it should!! Easy to set up and use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Slim design doesn’t take up much space, Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS works great it transfers fast with power outage and last stated time on the screen

    I would recommend this to a friend