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Customer reviews

Rating 4.7 out of 5 stars with 1054 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the Power Saving Back-UPS XS 1500's long battery life, strong performance, and ease of use. Many also appreciate its surge protection capabilities and the competitive price point. While some users noted the weight and occasional fan noise, the positive feedback on key features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,054 reviews
  • Rated 3 out of 5 stars

    A bit heavy and beeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery works for a week then it begins beeping saying low battery even though the battery is fully charged

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do, but battery backup overloads when small Brother laser printer is in use.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BX1500G. We appreciate the feedback. We do not recommend using a laser printer with our Back-UPS, because of the exact situation you describe. The UPS will either run on battery power when the printer is in use and it could also become overloaded. Unless it is mission critical for you to be able to print during an outage, we would recommend connecting the printer to a separate surge protector. APC

  • Rated 3 out of 5 stars

    Its doing ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, because at home there is so much upd and down. Til now, the device is Ok..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 Did Not Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a unit that was about 12 years old. When I connected the battery and placed it in my cabinet, the "Battery Dead" light immediately began to flash. Thinking it needed to charge I left it over night. It did not stop flashing. When I disconnected it from the wall, my computer immediately powered off. I returned it a couple of days later and got a replacement. The replacement threw a "Replace Battery" fault immediately. Back it went and I didn't replace it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair protection, battery does NOT last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what "Schneider Electric" is doing now that they squired APC, a name I trusted and relied on for years. APC's batteries lasted me for YEARS. This one's lasted less than a single year.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking time to review our UPS. I am sorry to hear about the issues you are facing with the unit. The unit would come with a 3 year factory warranty on it. Please reach out to an APCbySchneider support team so we can look into this further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know little about this but it was pretty easy to install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery last 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year out from purchase date and the battery indicator says is it at the end of its life. You should get 3-5 years. Not happy. The unit works fine just expected better battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and nobody has to pay any attention to it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 5 out of 5 stars

    Great for desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery backup system and surge protector offers great protection for the money in a compact package. Its small size fits under my desk out of the way. It has plenty of surge protected outlets for all my gadgets. It has weathered two severe thunderstorms and several power outages without a hiccup. I will be buying another one just like it for my office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent product but outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that comes with the unit is not compatible with Windows 10, and the manufacturer has nothing online. So, when the power goes out, the computer won't have a soft landing.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking time to provide feedback about our unit. The software should work with Windows 10. You can visit www.apc.com to download our PowerChute Personal software. If you are still having issues with the software please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Only problem is fan noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of these on sale recently. I have used many BR1500LCD's at work and thought the only difference in this model would be the green features for power saving. Not so. My application was in a media center location and the fan on this model is designed to run even while on A/C power. The noise generated by the fan is unacceptable in this type of application. According to APC support "the Fan in the unit, will always Runs, this is not an issue. The BX1500G went through a design change in which it was decided to switch to a different fan and to keep the fan on all the time. This means the fan will run while the unit is plugged in, whether on or off. This is to help reduce heat at the internal components, increasing service/battery life." In my experience the fan ran when the load was around 250 watts or higher and once it kicked on it stayed on until the PC was shut down. If the load was lower than that threshold at boot the fan did not start but if it got higher during operation it kicked on and stayed on. It is loud and annoying when trying to watch movies or tv. APC agreed to RMA it for a BR1500LCD. According to APC support the fan on this model only runs when 1.Tthe ups is on battery, 2. The UPS is charging the battery. 3. The UPS has a load greater than 75%. 4. The internal temperature of the UPS has reached greater than 140 degrees F (60 degrees C). In my experience I have had these models at 500 watts and never heard the fan at all. I have never heard them during charging, battery usage or any other time. If you need a quiet ups stay away from the XS series (BX model numbers).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works but not for what I'm looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three desktop computers that use a ton of electricity. Every time we would start the

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BX1500G. We appreciate the feedback and were sorry to hear this unit does not meet your exact needs. Please do not hesitate to contact an APCbySchneider sales and support team if you ever need assistance selecting the best UPS for your needs. We offer email and chat through our support page and you may also contact us directly at 800-800-4272. APC

  • Rated 1 out of 5 stars

    battery failure after one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorely disappointed in this unit. I liked the name brand and had a positive impression of their brand, but this UPS has had a battery failure less than one month after purchasing it. I will not be replacing it with this brand either.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for reviewing our BX1500G and bringing this issue to our attention. We apologize for any inconvenience or frustration it may have caused. This unit comes with a 3 year warranty, so please contact an APCbySchneider support team for further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 2 out of 5 stars

    not Apple compatible software to support it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product just not for mac. I will return this item.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BX1500G. We appreciate the feedback. Although we do not have Powerchute Personal Edition available for the latest versions of Mac OS, you can configure the native shutdown option available in your operating system to work with this unit. Please refer to our FAQ document FA159690 for instructions. APC

  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this my 6th APC UPS. Currently 2 in use. 1 on the entertainment center, this one for my IMac system. Protect the equipment! I trust APC for 20 yrs now. Sure beats shutdowns due the power interruptions. ignore the previous review I posted. Trackpad jump to another link and I did not notice. My older one I just replaced the batteries after 4 yrs use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great. It works as advertised, and is probably rated conservatively. I have it loaded with 2 computers and 4 large monitors and it provides 12 minutes of power. With one computer and 2 monitors about 40 minutes. In Hawaii we often experience monster spikes in electricity and this unit handles them in a stride. I must agree with other reviewers that the setup buttons are not user-firendly. However, the pain of setting up the unit is worth the result.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a geek squad battery back up for 10 years tell it quit working. This unit lasted 6 months. I am very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    battery problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the product for two months and i have to change the battery . so if do you want to buy the product make sure read the warranty.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for bringing this matter to our attention. We apologize for any inconvenience it may have caused. The BX1500G comes with a 3 year warranty, so please contact an APCbySchneider support team for further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Never lose power again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer saver. Installs in just minutes, very well thought out battery implementartion and packaging. The LCD screen is a great function to check your system power and voltage. The automatic shutdown works. I have had many power failures and this device has saved my computer from past crashes. I woudl not get anything smaller, It is the right size for the right price 1500VA for less than 200 bucks with auto power down tied to your computer software shutdown.. The only con is you have to download the sofware . No software is packaged with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Hard to do better for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the greatest asset of this UPS is the time you get, I have a rather hungry set-up and most UPS units only gave me minutes of power, just enough to shut down, with this one I am more like 50 minutes to an hour. It was very easy to install, I did not want to automated shut-down but tried it out and it worked perfectly. The LCD display is handly mostly for seeing the time left but it is good to see input voltage and frequency. Also tells you before a power failure how much time you have left at the current load, another nice feature. APC is the brand to get for a UPS, they are leaders in commercial and consumer power management and far better than some of the AV oriended brands that I would not use to protect a light bulb much less my computer.

    I would recommend this to a friend