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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.7 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's battery life, surge protection capabilities, compact size, and overall performance. They also appreciate its ease of use, competitive price, and sleek design. However, some customers noted concerns regarding the spacing of the non-battery outlets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 120 reviews
  • Rated 5 out of 5 stars

    Home use.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has not yet had to respond to an electrical problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product … highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a power 1 hour power outage 3 days after my purchase and it worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home appeal UPS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, more aesthetic version of a Surge/Battery Backup UPS that looks nicer in a home than the usual big bulky UPS's on the market. APC is a leader in the UPS market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome! Life saver when the power goes out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and efficient for small office. Good for server and network devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the desktop when the power goes off!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have when the power goes off to your PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Battery Back up that just works! APC is my preferred UPS brand I already have 4 of them at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have in case of power outages. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable, reasonable. Arrived within the time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an average power bank it’s okay this one’s average for only 2 years before performance goes down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Works exactly as stated when used with my computer system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Outlet spacing
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An excellent step up from a basic surge suppressor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD -Good Price ( see detail below ) -Backup battery power, obviously -Wall mountable -Outlets spaced to allow power bricks and wall-warts -Four outlets for battery, two for non-battery -Adjustable surge sensitivity THE BAD -Still a large brick to hang off a wall -Can really only be wall mounted in one orientation -Non-battery outlets aren't spaced THE DETAILS Those wondering why $50 is a good price for a surge suppressor probably only use the $5 fuse strips from Walmart. However those cheap strips' protection against electrical surges, ripples, and dirty power is quite minimal. They will likely shut off during big surges ( though some of the really cheap ones actually run the risk of fusing together and roasting every device plugged into the strip ), but they generally don't handle small power ripples and minor voltage fluctuations. For simple devices like room lamps, alarm clocks, and Christmas tree lights, that's not a problem. But for expensive, high-draw, sensitive electronics like TVs, computers, and consoles, it's insufficient protection. A quality surge suppressor is generally $30 - $40. So a small extra price for a battery backup is fair. The unit itself is about the size of a toaster. It has six outlets across the top. Only the four on the left are connected to the battery, leaving the other two for heavier draw appliances that don't need a battery backup, like a soundbar and subwoofer or heavy appliance. All four battery outlets are nicely spaced for power bricks and DC power adapters, unfortunately the other two are not. Also up top is the power switch, which doubles as the control button for changing the suppressor's voltage delta sensitivity threshold ( the manual clearly explains how ). On the backside are two keyhole slots for mounting the unit to a wall. However, with the size and weight of the UPS, that may be tricky in many situations. It can only be mounted so the outlets are on top and face up ( or perhaps mounted on the underside of a desk ). A shorter and fatter power slab may have given enough size to house the battery while still maintaining convenient dimensions. Though this is an uninterruptible power supply, the battery is far too small to be used for any length of time. It will run a TV, speaker bar, and game console for about 15 minutes, a modest desktop computer doing light work for 45 - 60 minutes, or a few low draw devices for a few hours. APC recommends this to for your modem and wireless router during outages ( my fiber modem and high performance router lasted almost two hours ). Such a use case would make it easier to get news and updates on the outage repair time estimates through your battery-powered devices, like phones, tablets, and laptops. You might even be able to stream a short movie on them. The relatively small battery is neither a pro nor con, just how APC intended this particular UPS. It's not meant to keep a server running throughout an outage. It's only meant to give you you 10 - 30 minutes to respond to an outage, whether that's resetting a tripped breaker, turning on backup generators, or safely shutting down your computer or game console. You can get a larger capacity UPS, but they're much heavier and more expensive. Aside from the awkward size for wall mounting and the two non-spaced outlets, there's not anything to complain about for only $50.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    APC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same old same np so far, good enough for a AIO computer and accessories

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to power a modem in the event of a power outage so I could could make a few phone calls to check with the power company. I believe it lasted barely 2 hours and one phone call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection
    Cons mentioned:
    Outlet spacing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Power and Surge Protection for Smart Devices

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC 425VA is a household/small business style UPS. According to the box it's rated for 45min on a PC. Honestly, with a UPS you wouldn't want to run anything for the full 45min you're really looking for the ability to do a controlled disconnect, shutdown and protect your devices. For my purposes, it's protecting the router, my Smart TV, AMP, PS4 and Google Home - 5 things. The APC 425VA can support up to 6 but in a 4 + 2 configuration. 4 for power+surge protection and 2 for surge. I decided to go for power+surge on my Router, TV, PS4 and Google Home and Surge on my AMP. If it helps you, my decision was made based on devices that could be bricked by a software update if the power went out and the need for connectivty on my router as I work from home and never want to be left high and dry on a VOIP call. Things you need to know. The APC 425V ships with the battery disconnected (there's a little yellow plug you insert on the bottom to connect the battery). This seems to be a shipping requirement. This actually shows the only problem I found, which is the plug for whatever doesn't sit flush. Maybe it's so you know it's plugged in? But stops it from sitting flat on the floor. I am taking off 1/2 a star for this but given the way Best buy works that comes to a full star. You can mount the APC 425VA on a wall but not sure why you would. But the important thing DOES IT WORK? YES! How do I know? Well the easiest way is to just pull the UPS power plug from the wall. In my tests, everything hummed along fine you wouldn't have noticed the power was out (it's a weird and funny feeling to pull out power while things are running - it goes against everything you want to do). The APC 425VA also doesn't make an alarm or beep when the power goes out which is awesome. Oh and if you're wondering why I am not using this on a PC, well I run a laptop - so you always have the battery there. :-) Definitely recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no replaceable battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no replaceable battery, would not buy again, will buy next larger size

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. You are correct that this unit doesn't have an user replaceable battery in the unit. The reasoning is that is usually more cost effective to replace the UPS which would come with a new battery in it. With a new UPS you would get a 3 year factory warranty on the unit as well. With just replacing the battery you would only get a 1 year warranty on the internal battery. If you are still interested in have an user replaceable battery please check out the BN650M1. It is the next size up and has an user replaceable battery. APC

  • Pros mentioned:
    Battery life, Surge protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for Protecting & Powering a Wi-Fi Network

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC - Back-UPS 425VA Battery Back-Up System – Black ---HIGHLIGHTS--- Sophisticated Surge Protection, Battery Power, Widely Spaced Outlets ---DESIGN and PERFORMANCE--- This device was very easy to put in to service. All that is required is to plug it into an outlet and then plug your devices into it. It has a total of six outlets. Four of which offer battery and surge protection. Two of the outlets are surge protection only. I really like that the outlets are widely spaced out so they can accommodate bulky plugs that have the transformers built into them, without blocking any of the outlets. I am using this unit with my wireless router and cable modem and find that it can power my Wi-Fi network for about 2.5 hours before running out of power. The operation is very stable. When the power is interrupted, the transition from electric to battery power is instantaneous. It should be able to power most smaller devices for hours during a power outage. It can be used with larger electronics, but the battery will only power them for a few minutes. There is a low battery alarm that can be silenced and controlled by a button on the device. ---BOTTOM LINE--- This device combines surge protection and battery power in one useful and affordable package. It is perfect for powering a Wi-Fi network during a power outage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trips my circuit breaker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plug it in the wall and it immediately trips my circuit breaker. Tried it in multiple rooms and on GFCI outlets, still the same, trips the central breaker. Garbage, returning.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you are running into issues with our unit. Unfortunately this issue is likely occurring because of the GFCI outlets and we recommend connecting it to a nonGFCI outlets. Here is a link for a FAQ that explains this in more details. https://www.apc.com/us/en/faqs/FA369034/ APC

  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery stopped working after some months. Computer will turn off when power goes out so not reliable.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BE425M unit. We appreciate the feedback. Please make sure that the loads connected to the UPS does not exceed its capacity. This unit has a total capacity of 255 watts, which could provide around 2minutes of runtime during power outage. If ever the connected loads on your UPS is less than the total capacity, please reach us out via phone (800-800-4272) or chat (https://www.apc.com/us/en/tools/chat/) to further diagnose your unit. APC

  • Pros mentioned:
    Battery life, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for Computers or Home Theater!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people buy battery backups for their computers, but many don't know that they're incredibly useful for protecting your home theater components! Not only do they protect against power surges, but the battery helps protect against brown-outs and the occasional quick power off/on cycle from the power company. This unit is perfectly suited for theater. Not only is an inexpensive no-frills solution, it's also a good size for a typical setup. There's no need to hide a huge battery, and it's pretty sleek looking (for a UPS!) and will fit in with most setups. Also, if you have "noisy" electricity or grounding issues that cause hum, this will help isolate you from the source. I have my TV and soundbar plugged into the UPS outlets and my Blu-Ray player in the surge only outlets. One thing to remember is that there's a yellow tab on the bottom that must be inserted into the neighboring slot before use. All UPSes come with a way of disconnecting the battery during storage. If you rush to plug everything in it's easy to miss this (although there is a big yellow sticker on the outlets to remind you) and then it'll appear to not work properly. If you're looking for something to give you just enough time to save what you're doing on your laptop or desktop when the power drops, this unit will be sufficient. For bigger applications, or if you need the UPS to "talk" to your machine through USB (no ports on this one!) you may want to look into a bigger UPS.

    I would recommend this to a friend