Customer Ratings & Reviews
- Model:
- BN450MNW
- |
- SKU:
- 6471519
Customer reviews
Rating 4.7 out of 5 stars with 3132 reviews
(3,132 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's excellent battery life and strong performance, along with its effective surge protection. They also appreciate its convenient size, ease of use, and reasonable price. However, some customers expressed concerns regarding the spacing of outlets, the absence of a USB port, and occasional noise.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Shut off on it's own on occasion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 5 of these in the past few months and three occasionally shut off on their own and causes the computers they're connected to shut down. I hate this new version and seems they've lowered the quality to increase profits. These are the last APC UPS we'll be getting. Our older ones are still running strong with just a battery changes.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with the unit. Please reach out to an APCbySchneider support team at your convenience so we can look into this issue further. We would just do a little bit of troubleshooting on the unit to determine if maybe the load is too high for the unit or if the unit is faulty. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 3 out of 5 stars
Not bad for small devices
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put the important small stuff on this thing and it does the job
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendRated 3 out of 5 stars
APC UPS 450VA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design......It had more plugs than the older model
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendRated 3 out of 5 stars
UPS unit work great, but had a few cranky moments.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trouble shoot the battery switch and shut down and reboot. Thus far it has been OK.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN450M. We appreciate the feedback and were sorry to hear about the "cranky" moments. Please do not hesitate to contact an APCbySchneider support team if you ever need further assistance. We offer email and chat through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 3 out of 5 stars
Ok for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it, it worked but I just didn’t have space for the size of this unit.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendRated 3 out of 5 stars
Not the greatest design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plugs on this UPS should be placed the other way to allow for larger items
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
NO
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time or money, just get a better UPS.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. If you like please reach out to an APCbySchneider support team for assistance with the UPS. We would be happy to assist you in resolving any issues with the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 3 out of 5 stars
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice package with good capability; however, low power rating only supports low end PC
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN450M. We appreciate the feedback and apologize that this unit does not meet your exact needs. If you need further assistance in finding the correct unit for your PC please contact an APCbySchneider sales team at your earliest convenience. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
APC's Simple Backup Power/Surge Box Gets Better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple power backup/surge unit meant for your network equipment, meaning that if you limit what is connected to it to your modem and router, your internet will outlast one that is backing up power-hungry things like PCs and TVs. I now have one for the network and a separate one for my security camera modules, and a separate one for the PC. This box isn't expensive or very big so it fits in the budget and the space. Easy setup and a BIG improvement in this model--you no longer have to pry open a battery cover and connect a red wire lead in a tight little spot when you set it up. Now you just pop a fuse in place and you're ready to turn it on and use it. I've had other brands, nothing outlasts or outperforms an APC box.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Still running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this back in 2018. It is now 2025. The battery is still perfectly running. I have multiple devices connected to it. All outlets are filled when power goes out. I still have power. It’s able to keep things running quite nicely. Obviously the battery is not as big as other competitors or other sizes that you can get so it does limit how much you battery power you do have when it does need to be Turned on but right now I have it set up in my office so if I were to lose power during the day or any type of glitch I still have access to my CPU/computer and my monitors as well so I can continue to work temporarily or at least get documents saved appropriately. That’s what this is used for. It’s a Band-Aid in case you lose power not necessarily a source to provide consistent power so I highly recommend this unit if you have a small office with laptop or desktop PC in a couple monitors it works wonderful Highly recommended
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend Rated 2 out of 5 stars
I was not able to continue using the product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a problem with an APC product but this one was difficult. Ever couple of days it would start flashing red and green when I started my system. I would have to turn it off and back on to get it to stop. Soon after every couple of days became every day so I had no choice but to replace it.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN450M. Usually when the LED on the UPS flashing between green and red it means that the battery is disconnected. If you still have the UPS I would try making sure the battery connection is secure on the bottom of the UPS. You may want to try to pull the battery connection out and reinsert it. If this doesn't resolve the issue please do not hesitate to contact an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
So far, so good. Good tech support.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had these (bought two) for 24 hours, so I can't comment on longevity or performance. I can only say at this point that they appear to be well-made, and are acting as they should. I've tested them with electrical appliances, and they do what they're supposed to. I had one issue, and contacted Customer Tech Support, Jeremy from the Philippines was easy to understand and very helpful. One of my units acted perfectly, steady green light under AC power. But the other one was green for two seconds, then two flashes etc etc. The guide says that means the unit is supplying battery power to the outlets, the way it would act if the power went out. Yet it was plugged into an outlet. First thing Jeremy suggested was try another outlet. Duh...the ground fault on the original outlet was tripped, and the outlet was dead. As soon as I moved the unit and plugged it in, BINGO. Forehead slap. Now...as far as complaints about the battery being non-replaceable. There's a guy on YouTube who takes out the four assembly screws on the bottom, and removes a perfectly replaceable 12V, 4.5AH battery. Easily. Yes, you void the warranty, but after two years or so, I'm no longer going to worry about that. Shipping cost to return for service will cost more than the battery. So if this thing lasts a while, I don't see a problem. I paid $24.99 each for these. I think they're a steal at that price.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend Rated 3 out of 5 stars
works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Compact. Worth the price. Not too heavy.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendRated 3 out of 5 stars
Decent ups, description innacurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No USB cable. Not manageable as implied. Works well though.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Back up battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a battery i could run some lights off of for 2-4 hours. This did not do what I was hoping. Good as a back up for 20-30 mins only. Returned because it wasn't what i was looking for. The customer service employee wasn't sure during the original purchase.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN450M. We appreciate the feedback and apologize that this unit did not meet your exact needs. The size of the load attached to the UPS does impact the amount of runtime available. Please do not hesitate to contact an APCbySchneider sales and support team if you ever need assistance selecting the best APC unit for your needs. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 2 out of 5 stars
UPS Not holding charge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not hold a charge first time the power went out. Returned this UPS and purchased a larger APC unit. Only supplying back up power to a modem, switch.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you taking the time to review our UPS. The BN450M is one of our smallest UPSs so there is a chance that load may have been too high to provide adequate runtime for the connected equipment. If you run into any issues with the new UPS please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 1 out of 5 stars
Manufacturer has me confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't tell you how many APC UPS' I've purchased in the last 20 years but enough to be shocked after unboxing this "UPS" to find it has no mechanism whatsoever to shutdown a PC gracefully. This product at Best Buy's sits right next to a slightly larger model, the 650 yet the manufacturer gives no indication that one protects computers while this model must not be intended to. Although this will do the trick if the power goes out only briefly, it really serves no purpose for a longer power outage. I see no use case for this device. It's basically just a surge protector and should be marketed as such. I do not recommend purchasing this model.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback for our unit. I apologize that it isn't listed more clearly on the packaging that this unit doesn't have the option shut a PC down gracefully. This unit is designed more for small equipment like your modem and router so you would lose them during a power outage. To shut the PC down gracefully you would need to go with something like our BN650M1. Please do not hesitate to contact an APCbySchneider support team if you need any further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
Rated 2 out of 5 stars
lame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pros: cheap cons: cheap meaning another lame UPS with absolutely no connectivity from APC, a brand I had sworn to stay away from due to their terrible reliability. why don't I ever listen to my own advice???
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS and providing feedback about the unit. This unit is designed to connect to small equipment like a router and modem so the data connection to provide a graceful shutdown wasn't added to it. If you do need this feature you could go up to our BN650M1 which would have the feature the data connection that would allow you gracefully shutdown the computer during a power outage.
Rated 2 out of 5 stars
Wished it had a replaceable battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the small form factor, perfect for electronics like TV and DVD players, which is what I'm using it for. Still, I don't like that there doesn't seem to be a way to replace the battery, unlike the larger APC models.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN450M. We appreciate the feedback. The normal life of the battery will be anywhere from 3-5 years and the UPS itself comes with a 3 year warranty. Please do not hesitate to contact APCbySchneider if you ever need further assistance.
- Pros mentioned:Battery life, Surge protection
Rated 5 out of 5 stars
Stay Connected When Power Goes Out
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The APC Back-UPS 450VA battery back-up and surge protector is a must have to stay connected when the power goes out. With more people working from home, it is important that your Internet connection stay on when power fails. This UPS has you covered. Plug in your modem and router and get up to 2.3 hours of battery time keeping you online and working. The UPS is relatively small and has 6 plugs (4 battery back-up and 2 just surge protectors). Overall, a must have in the connected world we live and work in.
I would recommend this to a friend









