Customer Ratings & Reviews
- Model:
- BN450MNW
- SKU:
- 6471519
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's excellent battery life and strong performance, along with its effective surge protection. They also appreciate its convenient size, ease of use, and reasonable price. However, some customers expressed concerns regarding the spacing of outlets, the absence of a USB port, and occasional noise.
This summary was generated by AI based on customer reviews.
Not sure it’s working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device was fine initially after plugging in a few basic things CPU/monitors and one printer. I attempted to add another printer and the unit would short out.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with our unit. It is likely the extra printer caused the UPS to become overloaded since this unit would only support 255 watts of equipment connected to it. Depending on the type of printer they can draw quite a bit of power which is why we don't recommend connecting the printer too our UPSs. If you can I would either remove the original printer from the UPS or I would at least move it to the surge only outlet. If you continue to have issues with the unit please do not hesitate to reach out to an APCbySchneider support team so we can look into this further. We offer email and chat services through our support site and would be happy to assist you in resolving the issue.
Cannot replace battery
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few of these over the years and there great but I returned this one because you can’t change the battery when it goes
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I apologize that the battery is not replaceable in the UPS. On the smaller units like this one it is usually more cost effective to replace the entire UPS compared to just the internal battery. On positive side to this is the new UPS would come with a 3 year manufactures warranty while the internal battery would only come with a 1 year factory warranty. If you are interested in having an UPS that has a replaceable battery you can check out our BE600M1.
Apc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for what it is on sale. Don't have a very long life tho
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. Generally our UPSs would last from 7 to 10 years while the internal battery would last 3 to 5 years in the UPS because it needs replaced. If you are running into issues with our unit please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Ups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not real powerful Pretty weak I decided to keep it Because it is just protect my modem Nothing else
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that the unit didn't meet your exact needs. We do have larger UPSs available if you need to support equipment connected to the unit. If you need assistance in selecting an UPS please do not hesitate to reach out to an APCbySchneider sales team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Good but battery sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 1 yr review. Bought 3 of these and 2/3 battery failed prematurely.
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our units. I am sorry to hear about the issues you are facing with our unit. These units would come with a 3 year factory warranty so please reach out to an APCbySchneider support team at your earliest convenience to resolve the issue. We would just need a little bit more information about the unit like the how it is setup and what kind of equipment is connected to it. We offer email and chat services through our support site.
- Pros mentioned:Ease of use, Performance
Great Battery Backup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is simple to setup and works perfectly. It has a quality feel and works as intended. I have it hooked up to an expensive milk cooler/espresso machine. Every so often the power would go out and the milk would turn but now with the back up there is no funky mess to clean up after a storm or power brown out. It works perfect for my needs.
I would recommend this to a friend Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy this battery backup again. Biggest waste of money I spent in 2018, Bought in August, died 12/31/2018. When it died there was no battery backup, had to send a couple of hours bringing up and reconfiguring equipment that it was "protecting". Please take my advice it's inexpensive, and total not even worth the `$45 I paid for it. Steer clear of this one!
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having issues with our unit. Please reach out to an APCbySchneider support team at your earliest convenience so we can look into this further. We can do a little bit of troubleshooting on the unit to determine what caused the issue. We offer email and chat services through our support site.
no stars this product is junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 of these I used them to hook 1 fish tank pump to each unit. The first unit started making a loud beep sound about 2 months in there was nothing I could do to silence it. The second one just stopped running my pump. I took them back to best buy and they could not help me told me to contact the manufacture It has been a couple of weeks and I still have not resolution.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our units. I am sorry to hear that you are having problems with our unit. It sounds like the unit could potentially becoming overloaded because fish tank pumps can pull a bit of power in some cases. This unit is designed to be connected to small electrical equipment like a modem and router. When you have a chance please reach out to APCbySchneider directly at esupport@apc.com so we can assist you further with the issue. We would just a little bit more information about the setup so we can determine if the unit is truly faulty or if the pumps are pulling too much power from the UPS.
- Pros mentioned:Performance
Great ups for small loads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hookup and reliable. Fairly inexpensive and it protects my computer equipment
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN450M. Please do not hesitate to contact an APCbySchneider support team if you need any further assistance with the UPS. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes off all the time. Have to turn it off and on to get it to work when I need it to
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with the unit. It sounds like the unit may becoming overloaded. I would just double check that you aren't going over the rated capacity. This unit is only rated for 255 watts. If you are under the rated capacity please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site.
Power supply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doesn't last very long when the power goes off, that is even with only one item plugged into it. Ordering on line they don't have pick up to where they said they would, had the pick up over 100 miles from thevstore theybsaid itbwould delevered at. The whole thing SUCKS.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that the runtime wasn't as expected. The runtime will depend on how much power the equipment draws. There is a chance that the equipment is pulling more than expected which would reduce the runtime on the UPS. If you are interested in more runtime you can check out our larger BackUPS units.
Not to hot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weak battery back, couldn’t even plug my printer into it as it would clip off.
No, I would not recommend this to a friend- Pros mentioned:Size
Purpose built for work at home
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised, a small and simple battery backup that is intended for keeping home networking equipment up and running during outages. I have my router, modem, and network switch all plugged into the battery backup portion which has 4 plugs, and a couple other things plugged in for surge protection on the other 2 plugs. The unit is nice and compact and other than height doesn’t take up a ton more space than a nicer surge protector would. It also has two holes on the back for wall mounting. I have tested it’s backup capability by unplugging it to see how my equipment handles and it’s like nothing ever happened. I believe it will be able to produce power for my gear for sufficient time to get things wrapped up when needed. I’ve been wanting something like this for years and I’m glad to finally be able to keep myself online for awhile whenever the power fluctuates. If you work at home and need to ensure you’re always connected this is a must have.
I would recommend this to a friend - Pros mentioned:Battery life, Surge protection
UPS-Surge Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is perfect for keeping my computers on between loss of commercial power and my backup generator supply power. This prevents an abrupt computer shut down. In addition to supplying power during power failure, it also has built in surge protection.
I would recommend this to a friend Extra plugins
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible backup makes beeping noises loses power for no reason.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our unit. I am sorry to hear about the issue you are having with the unit. I would double check that the equipment connected to the UPS isn't drawing over 255 watts. There is a chance that the UPS is becoming overloaded. If the load connected to the unit is under this please do not hesitate to reach out to an APCbySchneider support team so we can look into this further. We offer email and chat services through our support site.
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, not what i expected to be. Cant handle alot of electronics
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The Back-UPS 450VA UPS is one of our smaller UPSs and is usually designed to be connected to smaller electronics like your modem and router. We do have longer UPSs available if you needed a larger one. If you need assistance finding a larger UPS please do not hesitate to reach out to APCbySchneider sales team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
Doesn’t do what it says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these. The power flickered and the entire thing turned off with a loud beep on one connected to a computer. The other connected to a computer only 2 ports stayed on during the flicker. The one connected to the modem stayed on but the modem rebooted. Don’t waste your money.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our UPS. I am sorry to hear about the issues you are facing with the UPSs. There is a chance that the UPS that is connected to your computer is becoming overloaded since these unit are usually designed to connect small equipment like modems and routers. Please reach out to an APCbySchneider support team at your earliest convenience so we can look into the issue further and see if something is else is going on with the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Lasted for 3 years then died.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for 3 years then died. The stupid alarm won't shut off which means the battery is dead. No way to replace said dead battery. Do yourself a favor and buy a UPS that supports changing the battery out.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with the unit. You are correct that on the BN450M does not have an user replaceable battery. We went this route because it is generally not much more to replace the UPS compared to just the internal battery. This way you get a new unit that would come with a 3 year factory warranty on it.
- Pros mentioned:Size
I like the compact size now
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APC are great, They do their job. At my work recently we had an overload due to amps not being correct or something weird and technical above my pay grade. (pretty much we heard a huge bang and the generator turned on). Needless to say it destroyed some of our APC's but the computers were unharmed. Anyway I am a believer in these and this one in particular is a good compact sized one that can and should be used for networks. I have camera's in my house so love the idea of ensuring that my cable stays on as long as possible during a power outage. Cons? It does have a burning smell a bit, but that can be normal, it is my second one that has that burning type smell and both function without any issues or concerns. It gives me some piece of mind for my electronics and some added time to keep my cable on during storms.
I would recommend this to a friend It burned at the second use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I plugged this to verify it was working fine I had no problems. The second time I use it with my laptop and mobile only for ~4-5hrs straight and some smoke come out and then it doesn't work any more.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for bringing this issue to our attention. We apologize for the negative experience you had with one our units. Please contact APCbySchneider support at your earliest convenience for further assistance. We offer email and chat services through our APC.com support site and you may also contact us directly at 800-800-4272 option 4. Our teams are available from 8am-8pm EST Monday-Friday.