Customer Ratings & Reviews
- Model:
- BN450MNW
- SKU:
- 6471519
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's excellent battery life and strong performance, along with its effective surge protection. They also appreciate its convenient size, ease of use, and reasonable price. However, some customers expressed concerns regarding the spacing of outlets, the absence of a USB port, and occasional noise.
This summary was generated by AI based on customer reviews.
Dead in less than a month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I have had it for less than 30 days and the battery side has just failed. No beep no warning just instant power shut off. The non battery side still works but not the battery backed up side. Not a good sign.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback about the BN450M. I am sorry to here of the issues you are facing with the UPS and apologize for any inconvenience it has caused. This UPS would come with a 3 year manufactures warranty on so please reach out out to one of our support teams at your convenience to resolve this issue. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
- Pros mentioned:Battery life
Does The Job
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not my first APC product. For over 15 years, with one minor exception, I've had nothing but good experiences relying on their gear to provide battery backup solutions. This home network battery backup has been living up to my expectations. Setup is dead simple. Plug it into a wall outlet, plug what you want to have battery backup to the clearly indicated plugs, and go. Easy as pie! I currently have this providing battery backup to my cable modem and a. network switch for my wired internet needs and it is working perfectly. Excellent piece of kit to keep you home network up and running through brief power outages.
I would recommend this to a friend Worthless when needed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth anything. It doesn't work at all. Useless. It doesn't hold any power to even support the Wi-fi router.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you are having issues with our unit. There is a chance that the router is pulling more power than the UPS supports. You would want to keep the load under 255 watts so it doesn't overload the UPS. If the power draw is less than that and you aren't getting any runtime at all I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
- Pros mentioned:Battery life, Size
Jerry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It holds a good charge ( its kinda small ) a good size for what you are buying and it works well
I would recommend this to a friend Battery Back-Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started misbehaving within 1st year & eventually after many sporadic reboots completely failed after less than 3 years of use. Will not buy again.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I recommend reaching out to an APCbySchneider support team so we can look into the issue further. Our BackUPS would come with a 3 year factory warranty but we would just need to look into the issue a little bit further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
No outlet in my house is grounded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light indicators are confusing and you can’t tell if you are protected. The box claimed I had no ground established in my house. The battery never worked. Don’t waste your time.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our UPS. I am sorry to hear that you are having issues with our unit. Please reach out to an APCbySchneider support team at your earliest convenience so we can look into this issue further. If this is the surge protector and/or UPS that shows this type of issue there is a chance that there is something going on with the UPS itself. We can look into the issue further and determine if the issue with the UPS or if there is something else causing the issue. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
- Pros mentioned:Performance
UPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS works great and at a great price. Thank you.
I would recommend this to a friend Horrible divice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lousy device…burned all my electronic devices. Bad buy.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I recommend reaching out to an APCbySchneider support team for further assistance in resolving this issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
- Pros mentioned:Size
Practical Protection, Reasonably Small and Light
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The APC - Back-UPS Home Network 450VA 6-Outlet Battery Back-Up and Surge Protector is a reasonably small and light weight device. It is designed is power your essential electronics during power disruptions, surges, and storms, It is primarily used with your home network system and is rated at 450VA/255 Watts to provide up to 2.1 hours of backup runtime for home networks. I recommend this if it is important for you to have your home network available at all times.
I would recommend this to a friend junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your power goes out it just beeps. loudly!!!!!!!!!
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for you taking the time to review our UPS. By default our UPSs will beep when the power goes out to let you know that the UPS is on battery. However this unit does have the option to mute the unit so it doesn't alarm when the UPS goes to battery. The unit offers a quick mute option by shortly pressing the power button for less than 2 seconds during an alarm. There is also the option to turn off the on battery alarm completely. With the UPS turned on, you can configure the on battery indicator modes by holding down the power button and waiting for the third beep. At the third beep, the power button will cycle red/green. Release the power button and its color will indicate the mode it is in. You can mute the on battery alarm permanently by pressing the power button so the mode selector is flashing red. Once the mode as been selected please wait 5 seconds for the settings to be saved to the UPS.
- Pros mentioned:Size
Good Product but No Battery Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this UPS to replace a malfunctioning one by a different manufacturer. Like the small size and ability to hang on wall. This will provide power to our gateway and one switch. I have purchased over 12 APC UPSes over the years, and have also used other manufacturers. Have always come back to APC. Kicking this one star since this unit does not have a user replaceable battery and there is no mention of this on the Best Buy website, in the information from APC listed on the website, or on the box. It is not until you buy it and get it home and read the manual that you find this out. This is a new version and the older version has a user replaceable battery. Generally, I have had to replace batteries every 3-4 years, so with this unit it is throw it out and buy another one. Usual battery replacement cost is $25, and a new unit is $50 so that is a bummer. If this does not bother you, then it is a good product. I am considering returning it and buying something else.
I would recommend this to a friend - Pros mentioned:Battery life
A real necessity...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had only a couple of opportunities to use it, but when the lights went out, it was very reassuring to have a working lamp and a way to charge our phones.
I would recommend this to a friend Doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in the car with my laptop. Doesn't stay on.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to review our unit. Unfortunately our UPSs aren't designed to be ran in a cars. They are designed to be ran with utility power. If you are using a power inverter in your car likely what is happening the power is too dirty for the UPS to stay on. If this is the case you can try dropping the sensitivity down to low to see if the UPS will continue to provide power but there is a chance it may not. If you aren't using an inverter unfortunately this unit isn't designed to be ran for long periods of time either. Please do not hesitate to reach to an APCbySchneider support team if you have any further questions or concerns about the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Useless Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Product, returned it . Don't waste your money.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to provide feedback about your UPS. I apologize for any issues you may have faced with you. If you do purchase another one our units in the future please do not hesitate to reach out to us if you run into any issues with it. We would be happy to assist you. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Battery supply
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, this is perfect for my little home office
I would recommend this to a friend- Pros mentioned:Performance
Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, would recommend although Best Buy customer service needs serious revamping, managers require common sense and the ability to think outside the box, created a difficult situation where there was no need
I would recommend this to a friend - Pros mentioned:Size
Good little box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this box. I feel more protected with it than the surge protector I was using. It doesn't take up much room either. Glad it was recommended by Sean. Thank you
I would recommend this to a friend - Pros mentioned:Battery life
Nice and compact, works as expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this for a couple weeks so far, but no issues with any of the devices. Pulled the plug from the wall to test it and it beeped alerting me that there was no AC power and everything kept running fine. I hope this backup lasts for many years!
I would recommend this to a friend - Pros mentioned:Performance
Good UPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked immediately, apparently fully charged already. And it has been working fine ever since. Very efficient.
I would recommend this to a friend - Pros mentioned:Battery life
Good Product But Still on the Fence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had bought this model back a few years ago and now the battery stopped working so when a power outage happens it starts to beep that it's not working. I accidentally bought the same brand and model a couple of months ago and still working with no issues. I gave it a 4 out of 5 for right now.
I would recommend this to a friend