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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1660 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, screen size, and performance of the 21.5" iMac. Many appreciate its sleek design and find it to be a good value. Some users expressed concerns about the keyboard and the limited RAM. A few also mentioned that the hard drive speed and battery life of the Magic Mouse could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,660 reviews
  • Rated 3 out of 5 stars

    Too slow for a multitasker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer hangs up and slows me down, thinking about trading it for the better model I'm an apple fanatic and this is very disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The slowest machine I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the slowest machine I ever owned. I'm serious. Do you need to start the computer? At least 7 minutes before it is ready to use. Are you going to open Photoshop? Save a prayer. Adobe Premier - forget it - 3 minutes music video will take you one whole year to edit. Oh, I forget to mention: when you're going to update you Mac OSX the next and last thing you're going to see is big questions mark instead of the Apple Icon. Do not buy this computer and save yourself some life time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Needed memory for video and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints on this product. I am anApple fan overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect desktop for the boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to walk into - without much computer background.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest computer I’ve ever owned. Was so excited to have a Mac but it has never worked quickly- never! I’ve tried everything to make it faster. Now it’s a continuous lesson in patience. So frustrating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into purchasing an iMac over a windows computer by 2 different geeks in the BB store. I am not happy that I listened to them. The iMac does not perform any better than a windows computer and is much harder to get programs on that I want. Would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iMac is an awesome all in one computer. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new Imac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new business. Will use for retail POS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted an IMAC and it has not disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer but quality has slipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Macs for several years and in the past few years the number of bugs has increased noticeably. I had to spend days on the phone with customer service just to transfer my data from my old Mac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I've had a few problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems: slowness, becomes dysfunctional after sleeping for a while. Takes too long to wake up. Had to spend many hours on the phone with applecare and it still isn't functioning properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It runs slow. No easy HDD+ram upgrade.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs slow. To fix the issue for now it is running on a external ssd because I have apple care. Once Apple care is gone I will be upgrading it with a ssd and more ram. For the price that I paid, it should have a internal SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My first Mac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac is not good for people who like to open and work on several pages at one time. It freezes up on me all the time. Sometimes even on YouTube with multiple videos in the queue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wow! Super Slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I new before purchasing this had a 5400 rpm sata hard drive installed and was expecting a little slower boot time and application response, but this thing is slow! nearly 2 minutes to boot. I don't understand with the price of SSD drives, being relatively inexpensive why Apple continues to charge so much for them pre-installed. I returned the iMac and purchased a 2018 Mac Mini.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came with NO documentation or instructions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no documentation or instruction, it's impossible to tell if I like the computer or don't. It did not fully get through the on-screen instructions to boot-up, and I had to load it and go back to have the Geek Squad go through it. It didn't even show the model name or number to ID it. Machine still has the sharp edges on the bottom which scratch the back of your hand when 'mousing'. I don't know the rest of it yet. Have had it a week and can't get past the password screen. I'm sure it'll be fine when I an get things working. I've used Macs exclusively since the early 80's.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good graphic, but too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape is good and monitor graphic is nice, but it is really slow when I open any program even though booting. If you think about speed, you should buy upgrade version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I hate the height. Horrible design flaw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too tall. And no adjustment options? My husband had to shorten our table. The silver band at the bottom makes it even worse. That should have been at the top. Not everyone is the same height.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer. Some wiring issue where the plug comes into the monitor. From time to time the computer shuts off. I have to wiggle the wire a little to get it to come back on.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    imac not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse disconnect and will not reconnect after imac has been asleep

    No, I would not recommend this to a friend