Customer Ratings & Reviews

Bought a product open box that was stated as excellent condition, along with a new in the box charging brick. Well cord was faulty. Another cord works, brick perfectly worked with watch and wireless charger. I go to return said cord and was dismissed and basically told my phone was the culprit and I should try to clean it and it will work. (My phone is only 2 weeks old, so no way it’s dirty, but other cords work on it). So I basically got denied a return and now have wasted money on paper weight.

It broke within 2 weeks and i paid $24 plus tax....i couldnt believe how low quality it was....i brought some off amazon that lasted longer

Cant say Im impressed. this doesnt seem to charge or plug in easily to my mac base. It works but. I feel like i need to get an apple one back.

this is my second time buying first one broke within a month

Poor quality rude service, demeaning and lazy staff, no respect or work being done here. Hawley lane must close

Cable is fine. Best Buy is awful. They did not honor the promotional Apple offers for Apple TV and Music. Run away if you can

The cord was exactly what I needed to connect my iPhone to my portable charger, but the wrong cord was initially delivered, and I had to make multiple calls to have the correct cord sent, and to have the wrong one picked up. I was informed that I would have to send it back at my expense or try to catch a UPS driver to have it returned at no cost. It was incredibly frustrating and inconvenient.

Nope! This was a rip-off. It worked for one month and stopped! This is a racket by Apple to get you to continue to buy their products knowing that they are no better thasn less expensive brands.

This just randomly stopped working about 1 month after I purchased it. I've tried it with multiple power bricks, and it fails on all of them. Disappointing.

Lasted about a week and a half before it started to fall apart at the end.

It will not attach completely/ tightly to my mini 6 iPad opening. Therefore looks like it will charge when you first insert it into the iPad but doesn’t have bought 2 same issue. The cord that came with my iPad works. I just wanted something a little longer.

I plugged in my phone and did nit charge thought maybe it was my outlet, went through multiple outlets and tried different boxes and nothing will look into getting a refund

I ordered this on 12/13/2023. The order apparently never left Best Buy although a fed ex shipping label was created. There were no emails or any correspondence from Best Buy. It was supposed to be delivered the next day so it is now 14 days late and it’s apparently still either sitting in your warehouse or is back ordered. If it was back ordered I feel like I should have received a email from you notifying me that it was backordered if that happened. This charger is replacing a defective charger for our Apple computer. I have called in three times concerning this and still did not know that it was backordered. As a matter of fact, I’m not 100% sure it was backordered. It just said it now has a January 2 delivery date which is totally unacceptable. I’m gonna

Poor material need replacement by manufacture need replacement

Nice cable but it didnt even last a year. It completed died the other day out the blue. I’ve had othee cables half the price last 3x as long. It’s definitely not worth the price for less than a year of use

This cable cord for my son Ipad sucks. It holds heat and the ends bend really bad.

Not very good. Does not stay securely connected to the phone and constantly disconnects.

It works thats all i can say. It works it works!!

Lasted two days. And don’t bother trying to return something to Best Buy cause a management completely obnoxious.

Dead right out of the box, doesn't work at all. Will return as soon as possible.