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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12084 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 12,084 reviews
  • Rated 4 out of 5 stars

    Galaxy Ear buds are a little better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customization for ear sizes is a bit annoying..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit well in 14yo girls ears. They fell out with minimal movement. No ANC. Exchanged for Beats Studio Buds +. Connected to multiple Apple devices easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Clarity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound range, great bass. Really good at noise cancellation because my daughter can’t hear a thing I say when she has those in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. I can listen to music, talk on the phone and hear friends around me, all without wires. What an amazing time we live in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sub Par

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in your ears very well…………………………..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not fit that well into the ears but it is nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with a cord really disappointing from apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just do not fit perfectly in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Very weird shape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are constantly falling out of my ear, even if I sit perfectly still. they are also extremely uncomfortable. The 2nd gen AirPods were a much better fit. If your ear canal is larger, these might work for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 3rd Generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I recommend!! The sound and quality is top notch. I was skeptical at first because of the pricd point but they didn’t disappoint!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fall out of ears easily. Buy 2nd Gen Pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a pair of 2nd generation pro. Mistakenly thought 3rd generation would be an improvement. They don't have the silicone/plastic/ adaptors that you can fit to your ear. I can't keep these in my ears at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware when ordering from a third person Marketplace Commision Revenue with Best Buy, I never did receive my order they were no help in tracking my order, they placed no loss on my package and would not file a claim with FedEx took a photo of said item on a mailroom floor and claims because of that photo my order was considered delivered. It was not put in my mailbox or a locker not dropped at my door just on the mailroom floor In a large apartment complex.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Broken and low volume

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had these for very long and one of them stopped working. The volume on these doesn't go very high either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a while ago thinking they would be good but they Broke after 5 months

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really like it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So much better than 2nd generation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by how much bass these 3rd generation AirPods deliver. Dramatic improvement over 2nd generation and worth the extra cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods da best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to this Best Buy to pick up orders it take minimum 30 minutes waiting in line while there’s one cashier I feel bad for them. The product works great use them everyday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the left ear bud was faulty. Called apple and they recommended retuening them. I did and best buy did an exchange. Apple products for me dontnseem to hold up very well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Price to value is the best, sound is solid, bass is good, Magsafe is a must for $10+ Cons: Doesn't fit in my 13 year olds year

    I would recommend this to a friend