Customer Ratings & Reviews

Perfect for anywhere you go (school, work, travel, etc)

Love and trust Apple Product ,more and better fit to the ear!

Great sound. Easy set-up. Price was right. Case is excellent.

I purchased the Airpods 3 as an OPEN BOX item that was supposed to be in Excellent condition because the new or refurbished versions were unavailable. But the quality was not as described and I had to return the item. Then the item came back in stock and I thought I'd try to order them again. But got another pair that were not excellent condition. And then I tried to buy them again, and again. I thought they couldn't possibly send me the wrong quality product time and time again, but after FOUR attempts, I still have not been able to get an item worth keeping. Each time, the "excellent" condition was not correct. One time, the Airpods were still connected to someone else's apple account and could not be paired to my phone. One time it had the wrong charging cable, another time it did not have a charging cable at all. One time it was very scuffed and not in great condition, two times the inside of the charging case was dirty. It was just a mess and very disappointing, like the employees did not inspect the item properly. But what made the situation even worse is that I tried complaining to customer service and they did absolutely nothing. They did not seem to care that Best Buy failed to meet their own standards for quality and did nothing to rectify the negative experience, even after it happened multiple times. I am very frustrated with the service and disappointed at the items I received. I cannot offer a review of how good the sound is or how comfortable the earbuds fit, as I did not use or keep this item. This is just a review of the poor quality control when ordering an open box item.

Great product,fits ear perfectly recommended for everyone

Everything you would expect from previous generations, great quality and easy to use. But the new size is so big they literally just fall out of my ears at this point. I would return an exchange for the prior generation, but I don’t wanna be charged a bunch of money to return them, so looks like I’m keeping them for now. 

I love it nice and cool to used,I’m gonna get another ☝️

I love the noise canceling part of these it works great

Everything was at its perfection. Great for working out

Great spacital audio out of these smal things, great buy!

I like them in my opinion it’s worth the money, I better win those $400 dollars

This Air Pots are the best , the sounds are very clear

Very comfortable and great sound Great item for the price

Worked every time no issues my son loved them but can be misplaced easy.

Love the product. It was just what I was looking for.

Awesome sound! Immediately heard the difference in the richness of sound of the 2nd generation AirPods.

Amazing purchase in Best Buy, great quality, great sound!

Good sound quality but a bit uncomfortable, wish case wouldn’t open when dropped.

Still has great quality in the bass and clear quality talk aswell

The sound quality is crisp and they are very convenient!