Customer Ratings & Reviews

Really love the AirPods! But the charging case broke within 6 weeks of purchasing. I bought them brand new and kept them in great condition.. this shouldn’t happen

Bought as a Christmas gift for my daughter she couldn’t be any more excited great product from apple as always!

Trouble connecting to phone, not sweat/water proof like it says it is, dies very fast

Apple AirPods (3rd generation) w/ Lightning Charging Case - White Overall rating * Excellent Great Product!

One the same day I bought it, it had sound quality issues and figment was terrible. It would constantly fall out and felt unpleasant to keep in my ear. I would not recommend this model.

After 1st week left stop to work now i need goin to the store and see if i can get a new

I bought it on sale apple rarely has sales it was only 10 dollars but it’s the newest version great product

They need ear pads. I am going up I return the ones I have and get the airpods with the padding so they stay in your ears

Sound quality is overrated and they lasted less than three months before having problems with clarity and volume

Only 1 earphone would charge or be recognized by the case. Best Buy was great in accepting and exchanging at a different location while I was traveling on business.

They do not stay in my ear ive tried everything. Soynds is ok. Doeseby have noise canceling. My beats we're better and cheaper than this.

Fell out my ears 4 times. This seems common. Why can't Apple simply make the circular part that goes in your ear a tad bit smaller. I think that would solve the problem.

These airpods were awful, I’d save the money and either buy the Airpod Pros or switch to something slightly less expensive like Sont or Beats, I’ve used all three generations of airpods and these have to be the worst by far. Not sure how the quality goes down in upgrades but? Sounds are muffled, there’s no noise cancellation and they’re super uncomfortable. They slip out constantly.

It was a gift for my wife, but the case didnt charge wirelessly at all, huge dissapointment called best buy service rep and was told cant do anything about it even if i had the recipt also my wife didnt want to give then up becsuse it was her first set of airpods but didnt know that the case wasnt going to charge again very disappointed with the product and how staff handled the situation

They hurt my ears. They don’t allow me to make calls when I have my right headphone in, not even use Siri. Sometimes they just shut off

So uncomfortable; the 2nd generation is so much better

Airpods would not stay in my ears. Shake my head a little and they would fall out. Maybe it is my small ears? If I shake my head and they fall out, what are the chances they fall out while at the gym I say I’m gonna go to but don’t? Returned…

Bought this as a gift. Headphones will not stay in his ears. I tried to exchange them for the pro but they would not let me due to being outside of the 15 day return policy. I didn’t even give the gift until 12 days in. Not sure how you can give a gift that is not exchangeable. I suppose I won’t buy a gift that I am unsure of from here again.

Love Best Buy, they are always easy to access and easy when you need something shipped to your house.

Got them for my grandson for his birthday. He had a “cheap” set but didn’t like them. He loves these.