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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12090 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 12,090 reviews
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his gift. He said they were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old ear buds. I like these much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my airpods!! I use thwm everyday at the gym!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Excellent for music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store Earbuds are excellent for music but not calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great upgrade and good christnas gift .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good, but could have a better shape, sometimes on intense moves it falls of the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellent sound quality, seamless connectivity, and comfortable fit. The active noise cancellation and transparency mode definitely enhanced the overall listening experience. Additionally, the improved battery life and wireless charging capabilities were appreciated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pro buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time is hard to hear me for the person in the other side of the call. There is a glitch of sound sometimes as well while listening music as well. Not happy with this product at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not too good ; fall's from ear frequently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent airpods that automatically had static plus would not hold connection to phone. Tested them out before contacting best buy only to find out there was nothing to be done but be out of $200 because they had a 15 day policy. Horrible experience over all. Still have not received emails for the free trials they claimed I'd get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    APPLE AIRPODS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod works great but after a few months the cae does not charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not For Me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and purchase anything else. I changed to these from my 2nd gen airpods and wish I wouldn’t have changed. The sound quality is no different and they fall out of my ears with any type of movement (i.e. working out).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in the ear. Sales representative said they did. Very unhappy with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor ergonomics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are too big and slip off my years. Great sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product never arrived so I don’t know what it is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for that is that it is a present for someone whose birthday is not till the first week in September after that will be able to evaluate them, but I’m pretty sure they’re good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Who were these designed for?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, continuously falling out of ear from even the slightest motion--forget walking with them on let alone anything bouncier like jogging!, I can barely move my jaw to speak without them falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for the quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay in. Sound leak if playing loud. Get the pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit in ear. And doesn’t hold charge for long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how these fit into anyone’s ears. They certainly don’t fit well in mine. They fall out all the time while I am just walking so I can’t wear them to walk the dog or exercise. Unfortunately, a big waste of money.

    No, I would not recommend this to a friend