Customer Ratings & Reviews

Sound is muffled and sounds far away on the phone.

Fit meant is horrible compared to other air pod pros

This model falls out of my ears more than my older version

I have to forget the item on my phone and connect over and over and it makes phones even if you don’t asked to call is really bad product this time

Don’t waste your money buying these. I tried them and one stopped working before my return date passed. Returned and purchased the AirPods Pro.

They suck. They're terrible. Just writing to make it 50 characters.

the sound is going out of BOTH headphones literally after a month. Gonna have to buy new two months later because I can’t take it anymore. Absolutely NOT worth almost $200.

I bought this AirPods and one day after the Best Buy return period one of the AirPods stop working. Took them to the store and they didn’t even try to help me. Will never buy from them anymore. Your service sucks.

Not for me, makes my ear hurt. They’re loud but you can still listen to the outside noise. Bulky and looks like heading aids.

Absolutely horrible. I have no idea what Apple was thinking with this product. Falls outta the ear very easy. Do not like the AirPods.

Hurts my ears and has no silicone cushion to comfort ears and doesn't play loud at all

almost 3 months later the left airpod is blew like the old ones, it’s not as loud as the other one and never been exposed to something damaging

This the second pair i have brought that have broken within a month with one airpod just not working all of a sudden.

Bad customer service. Minute you walk in they treat you like a you are a criminal or are about to steal. Hate coming to this store. Never again.

these air pods do not connect, poor help from apple service. after the debacle of buying these in store i will avoid best buy

Horrible, doesn’t stay on the ear and it hurts the ear after few minutes. It doesn’t have rubber cushion. Don’t waste your money and buy. I returned back .

Sound is bad I have it for 8 months and the left ear really low really bad quality sound

Why did apple make these so big?! They don’t stay in my ears. They don’t fit. I tried twisting them like apple suggested.. still nothing. These are going right back to the store

How am I suppose to leave a review for an item I’ve never got .. then y’all don’t even wanna give me back my money for it GTFOH.. I will never buy from best buy ever again ..

AirPods are great, already own a pair, but shipping is my issue. Said delivery next day if order within 4 hours and now shipping shows estimated 2-3 day shipping.