Customer Ratings & Reviews

It keep falling out of my ears. For some reason they do not stay in place. Really bad design.

Not sure why they changed the size from the generation 2 but they are bigger and do not fit in my ears well at all. I returned them and got the 2nd generation ones as they fit better.

Did not like the feeling of the headphone in my ear, constantly felt like it was going to fall out. Did not like how if I turned my head all the sound would go into that headphone.

This product does not appear original from a check done with Apple, unfortunately I returned to Italy, but I will not recommend Best Bay

Never authorize this purchase and someone stole my identity, and used it in a different state which I had my card and Texas and someone use my information in Florida

I am disappointed to have this device, easily falls off my ear, unfortunately after 7 months it’s no longer working

The original ones are so much better! These ones fall out of ears all the times.each time they fall out they hang up if you’re in the phone. Such a disappointment

I got these a werk ago and they worked fine. Then i satrted to notice that one side was lower volume than the other. And the audio was completely balanced. Its good but might act up.

worst airpods ever made! i bought them brand new only for them to be defective. my airpods, the left bud on does not want to charge at all. gym with one airpod is rough

If you have smaller ears these are not for you. They will not stay in my ears whatsoever.

Worst customer support I’ve ever had. Will never buy another thing from Best Buy

they don’t fit in my ears and the sound comes out the weirdest areas and don’t get the full volume.

you would have to contact the person that stole my credit card and picked up this item at your store without proper I.D. to find out how good this product is.

The air pods would stay in my ear. I try many thing in putting them in. So I return the AirPods

Does not fit ears like first generation. I have the same problem with 2nd generation pro. Apple needs to get this together.

I had high hopes when I bought these airpod. Yet I’ve had them for less than a day and they’ve hurt my ears, and play static noise.

Falls right out. Sorry not worth it for the price. Anchor makes a better product

Had to return, not good, bought it November and it's December and it's malfunctioning, I think they are all refurbished.

I have had them hardly a month and the right headphone has already blown

So disappointed in these. I am not happy with the change in shape and size, they are too big, uncomfortable, and fall out when running.