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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12090 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 12,090 reviews
  • Rated 1 out of 5 stars

    The worst experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item, and you told me that is my or police problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t hear needs more loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big ears does not fit perfect sound quality is not loud enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side stopped working every afternoon,the left side continued to work,returned item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Facilities Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods don’t stay in ear canal and for that reason I give a one star .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not ft in ears, fall out Constantly!! Ughh regret purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had trouble connecting to my iPhone XR.Comes with a lighting charger cord but no plug. Left ear plug would not charge .I think the product was over all defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this product so many issues Please don’t buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still prefer the second generation this one easily drops out of my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too big. Every way I turned they were on the ground. I prefer the 1st generation. They don’t properly fit your ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Apple AirPods please don’t buy go buy something else but never Apple static sound noise unfit for ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked the fit of the airpod as it did not stay in my ear and would constantly fall off. The older versions are much more better than the newer ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear pod stopped working 2 weeks after purchase and Best Buy said they couldn’t do anything. I couldn’t return the ear pods, very upset with purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I no longer have them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already lost the right airpod. They never felt secure in my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. Apple really dropped the ball on this set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would change it, it doesn't stay in your ear, it falls out all the time. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and returned them. They are not comfortable. The sound is very bad. They made my ears bleed. I would never buy them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 days old and they broke..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear already lost its power I started what I thought was a claim but I haven't heard anything via email.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these AirPods as they have a tendency to fall out of your ear. I would not recommend buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews and thought it was a good idea. They don’t stay in ears let alone charged they die right away… I bought refurbished ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had them for a 8 months and the right one doesn't work anymore

    No, I would not recommend this to a friend