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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12090 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 12,090 reviews
  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely work can’t hear anything plus thought they were MagSafe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in your ear also after an 30 my ears start hurting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy customer service sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ordered these a month ago and still haven’t received it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of my ear and obnoxious to use…sticking to the speaker on my phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded too quiet and we’re a little too bulky to stay in ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like these at all they don’t fit my ears at all they need to be smaller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big for my ears AirPods keeps falling out of my ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose>apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of these apple air pods. I would not recommend. They do not stay put in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in ear and feel cheap. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit in my ears well at all, would barely stay in just standing up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the middle of my walk one of the air pods died. Returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing air pod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package only came with one airpod, the left airpod was missing from the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality was bad along with the case being loose. wouldn't do anything about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    faulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the buds dod not work and i had to take them back and i dont live close to a Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AIR PODS 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having more difficulty with this pair of ear buds than any pair i had before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good! Best AirPods for me so far! Will highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio comes and goes sometimes one airpod does not work they are not comfy on the ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rating of Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad, they were defective and if I could I would give 0 stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i hate it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good it’s already stop working after only 3 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t get these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always slide out or falling out of the case. Constantly falling out of my ear.

    No, I would not recommend this to a friend