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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12092 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 12,092 reviews
  • Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they were working good now one AirPod doesn’t charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large for small ears. Sound quality is very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aipods 3 gen does not provide any noise cancellation so didn’t like it much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t use the phone!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them at first but then I realized you can’t talk on the phone with them. You’re supposed to but when I try no one can hear me they complain that it sounds horrible on the other end. As soon as I switch back to my old first gen AirPods the other person can hear me just fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I must have got a bad one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is mediocre at best, the noise canceling is ok, but compared to other earbuds these arent as good. When i have them in at work people on thr phone with me can barely here me. If i put my amazon earbuds in, they can hear me much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    reconsider buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these up until now. The right airpod is quieter than the left one and this isnt the first time that’s happened. I’m tired of this happening especially since I paid $170 for them. It’s ridiculous and frustrating and this needs to be fixed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just buy headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound cancellation but they always fall out of my ears. Dropped them into a cookie I was decorating at work. T.T - also side note if you work around microwaves it literally just disconnects or starts playing all weird.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I’m on the phone with the AirPods no one can hear me, so they’re not working properly, I tried to reach out to someone but no response

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best !! The only problem I have is , that my ears are super small so they fall out certain stuff I do ! But other than that I'm satisfied and

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Generation 3 Apple AirPods are not perfect- too bi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head of the AirPods are too big for my ear canal and so they keep falling out. My old ones( generation 2 ) were the perfect size.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    apple AirPods 3 gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these kept fall out my dad ears if want better headphones go for Apple AirPods Pro 2 usb-c apple needs make them where they stay in your ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much larger body than before, no longer has the double tap feature, and best buy won’t do anything for you if there is an issue. They want you to buy from them but warranty at Apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird ear fitting. I found that these fell out of my ear all the time. The older generation didn’t do that. I returned and got the older version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WAIST OF MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly falls out of my ears. Why pay more when you can just buy the cheaper 2nd generation. I paid nearly $69 more for something I thought would be substantially better but these do nothing hit provide a terrible sound and fall out of my ears. My old 2nd generation AirPods worked way better and these are absolutely terrible. DO NOT WAIST YOUR MONEY!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ehh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best Buy's fault. But Apple did horrible with these. Just make pros.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh it’s alright for the price I thought it would be better for that money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side don’t work. Also dont charge the only one that works is the right side. Just bought less then a month ago

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great return policy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she got duplicates. Try to return and I was over the 14 days policy which I guess is my fault. Wouldn't even give me store credit. The seal on these was still in tack. My advice go to Target, Amazon Home depot or Lowes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Size issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit on my ear as previous version, other than that quality is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ear buds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Christmas gift for my son and he is very happy with them.

    I would recommend this to a friend