Customer Ratings & Reviews

No Noise canceling. Easy to fall out your ear to lose.

They don’t fit in the ear like the Gen 2. Other than that they work well.

I gave these Apple AirPods a rating of 3 because they don't stay in my ears and fall out after a short time of using them.

Great headphones. The design may not fit earholes that are small.

There a lower quality air pod for a few reasons, first off the battery barely last the day on the case and AirPods themselves, there constantly disconnecting and reconnecting, if you have any form of moisture that makes contact with the front end of the black mesh on the AirPods, the audio that plays comes off muffled and distorted. Finally, the level of audio that plays from them is honestly subpar, save you’re money and get yourself something better

Does not fit in your ear falls off poorly made great sound nice case but doesn’t fit in my ears I’m still keeping them to walk but not run it doesn’t hold well I’m 5’2 I don’t have big ears

They are good but have a little trouble staying in ear when active

Hurts my ear lobes tremendously. Would like to know if I can return this item or exchange

Awful fit. Bass is nearly non-existent, and I tried everything before returning. Pods are considerably thicker than the previous model. “Spacial Audio” was the selling point for me, but isn’t enough to excuse the uncomfortable fit and poor output. Do better, Apple!

Great product if you don't smile or move your face. I have enjoyed the previous generations, but I cannot get these to stay in my ears. Once I laugh, talk, or any facial gesture, these AirPods are falling out. I know not all ears are the same, and it's virtually impossible to cater to all ear sizes, but these are so bulky now that they don't work for me. These are getting returned for the previous generation.

The AirPods always fall out my ears. The only ones they stay in my ears is generation 1 and 2.

They’re a bit painful to use. Too wide. My daughter’s ear got irritated really bad. Had to return the item.

Size is not good for ears since returned them and got pro iPod

It’s pretty good but I can’t get them to stay in my ears. Wish I got the other model

These don’t sound like high priced headphones. The second gen sounded way better

Sound quality great. They fall out of my ears; they do not fit.

Everything is good didint have any issues this is my 3 pair never had problems

They are great AirPods but sometimes they will mess up a little bit but over all pretty good

The product was decent, no major complaints but it wasn't what I expected.

I never got the item!!! I got an email from Best Buy that they were delivered but they were not. I have a ring doorbell and zero deliveries! I’ve spent hours!!! On the phone with Best Buy customer service only for they to deny my claim for another pair to be shipped out or picked up at the store. I also asked for stripe credit or a refund?!! Anything to make it right. Best Buy was unwilling to make it right to a loyal customer. Horrible Customer Service policy!! I’m shocked and will not be shopping at Best But any longer!!!! $149 AirPods… not talking about an iPhone . Just terrible. Save yourself the trouble and do not shop at Best Buy!!!!!!!!!