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Customer Ratings & Reviews

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Your price for this item is $159.00
The comparable value price is $169.00

Customer reviews

Rating 4.7 out of 5 stars with 12029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 12,029 reviews
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Noise canceling. Easy to fall out your ear to lose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not ergonomic as

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit in the ear like the Gen 2. Other than that they work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple AirPods do not fit well in the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these Apple AirPods a rating of 3 because they don't stay in my ears and fall out after a short time of using them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for people with small earholes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The design may not fit earholes that are small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing/ lousy AirPod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a lower quality air pod for a few reasons, first off the battery barely last the day on the case and AirPods themselves, there constantly disconnecting and reconnecting, if you have any form of moisture that makes contact with the front end of the black mesh on the AirPods, the audio that plays comes off muffled and distorted. Finally, the level of audio that plays from them is honestly subpar, save you’re money and get yourself something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit in your ear falls off poorly made great sound nice case but doesn’t fit in my ears I’m still keeping them to walk but not run it doesn’t hold well I’m 5’2 I don’t have big ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 3rd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but have a little trouble staying in ear when active

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too rough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ear lobes tremendously. Would like to know if I can return this item or exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Fit, Awful Output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful fit. Bass is nearly non-existent, and I tried everything before returning. Pods are considerably thicker than the previous model. “Spacial Audio” was the selling point for me, but isn’t enough to excuse the uncomfortable fit and poor output. Do better, Apple!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't stay in my ears like previous generations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you don't smile or move your face. I have enjoyed the previous generations, but I cannot get these to stay in my ears. Once I laugh, talk, or any facial gesture, these AirPods are falling out. I know not all ears are the same, and it's virtually impossible to cater to all ear sizes, but these are so bulky now that they don't work for me. These are getting returned for the previous generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t stay in my ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods always fall out my ears. The only ones they stay in my ears is generation 1 and 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re a bit painful to use. Too wide. My daughter’s ear got irritated really bad. Had to return the item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not fit for ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is not good for ears since returned them and got pro iPod

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good but I can’t get them to stay in my ears. Wish I got the other model

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe if I’m clearance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t sound like high priced headphones. The second gen sounded way better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great. They fall out of my ears; they do not fit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good didint have any issues this is my 3 pair never had problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple AirPods Pro’s 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great AirPods but sometimes they will mess up a little bit but over all pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was decent, no major complaints but it wasn't what I expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Best Buy Customer Services!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the item!!! I got an email from Best Buy that they were delivered but they were not. I have a ring doorbell and zero deliveries! I’ve spent hours!!! On the phone with Best Buy customer service only for they to deny my claim for another pair to be shipped out or picked up at the store. I also asked for stripe credit or a refund?!! Anything to make it right. Best Buy was unwilling to make it right to a loyal customer. Horrible Customer Service policy!! I’m shocked and will not be shopping at Best But any longer!!!! $149 AirPods… not talking about an iPhone . Just terrible. Save yourself the trouble and do not shop at Best Buy!!!!!!!!!

    No, I would not recommend this to a friend